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News from the world of cruising ~
December 1- 15, 2002

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Silversea Cruises Extends Innovative Personalized Voyages Program to Entire Four Ship Fleet
New Personalized Voyages Section Debuts on Web Site

Fort Lauderdale, FL, Dec. 13, 2002 -- Ultra-luxury Silversea Cruises today announced the expansion of its well-received Personalized Voyages program to all its ships. The innovative program was first announced in July for 2003 voyages aboard Silver Cloud. As a result of the program's tremendous success and consumer appeal, Silversea will now offer Personalized Voyages aboard all Silversea vessels beginning in January 2003.  

With Silversea's Personalized Voyages, now available aboard all Silversea ships, guests can enjoy the flexibility and convenience of creating the luxury cruise vacation they have always imagined - choosing the length of their voyage and embarking and disembarking from their choice of a wide selection of enticing ports. 

"The overwhelming response and favorable feedback to Personalized Voyages have encouraged us to roll out the program on all our vessels," said Albert Peter, Silversea's Chief Executive Officer. "The great success of Personalized Voyages is attributed to the fact that it addresses the needs of today's luxury traveler by giving them total vacation flexibility. We're enabling guests to customize their vacation experiences to fit their needs, not the other way around. With today's affluent traveler, the most precious luxury is time. By offering guests a way to control time and make the most of it, we are helping to define the new ultimate luxury vacation experience."

Customizing a Personalized Voyage aboard a Silversea vessel is easy. The company's 2003 revised Cruise Atlas, due out shortly, contains a listing of over two hundred approved embarkation and disembarkation ports, daily rates, plus complete terms and conditions of the program. Guests can cruise for as long as they desire, with a minimum of five nights in a row. To determine the cost of a Personalized Voyage, guests simply select a desired suite category, then add up the daily rate of the days they plan to be onboard. Guests will need to arrange their own air transportation, but Silversea will be happy to assist with hotel and/or transfer arrangements in select ports. Guests opting not to book under the Personalized Voyages program can still confirm a Silversea cruise vacation by booking either a comprehensive value air/sea fare or simple cruise-only fare. 

For the ultimate in convenience and ease of planning, travel agents and guests can now log on to and visit the site's newly created Personalized Voyages section. To build a custom itinerary, web site visitors can use the section's "Search Button" to select the month, destination, or desired embarkation port. Site visitors select the desired ship, port of embarkation, port of disembarkation, and suite category desired, and the cruise-only fare will be conveniently and quickly displayed. Silversea's Venetian Society members can also enter their membership number and their cruise fare will be displayed reflecting the 5% Venetian Society savings, available on all Personalized Voyages. 

Added Peter, "Personalized Voyages is truly an innovative concept and with our web site's new enhancement, it is now easier and more convenient than ever to select a Personalized Voyage and calculate the cost."  

Silversea Cruises is recognized as an innovator in the luxury segment, offering guests large-ship amenities aboard intimate vessels designed to offer an atmosphere of conviviality and casual elegance. The recent launch of all-suite luxury sister ships Silver Shadow and Silver Whisper continues Silversea's award-winning service excellence and sophistication with new features and amenities aboard vessels catering to just 382 guests. For the seventh consecutive year, Silversea Cruises was named the "World's Best" small-ship line in the 2002 readers' survey conducted by Condé Nast Traveler magazine. For the fourth time, Silversea was selected "Number One" small-ship line in Travel + Leisure World's Best Awards 2002. 

For more information on Silversea Cruises, please contact a travel agent. For a complimentary brochure, please call (800) 774-9996 or visit

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Sex and the City Star Kim Cattrall to Christen New Ship 
in New York City

MIAMI, Dec. 13, 2002 - Travel Agents and consumers nationwide will have the rare and fun opportunity to get an insider's view of Norwegian Dawn's christening ceremony during a live Web cast on Monday, December 16.

Those who log onto NCL's website, beginning at 4:30 p.m. EST can see one of New York's sexiest women christen the city's newest leading lady. Kim Cattrall of HBO's hit series Sex and the City will serve as Godmother of Norwegian Dawn, NCL's newest Freestyle Cruising ship, set to call New York home. She will christen Norwegian Dawn in a ceremony aboard the ship in New York. (Web users will need to have access to the latest versions of Windows Media Player and RealPlayer on their computer in order to link to the ceremony. RealPlayer may be downloaded free in advance through RealNetworks at

Kim Cattrall is a Golden GlobeR and Emmy-nominated actress who has received worldwide critical acclaim for her portrayal of femme fatale Samantha Jones on Sex and the City. The actresses' diverse career has spanned film, stage and television. Cattrall starred opposite Jack Lemmon in his Academy Award nominated performance in "Tribute" and she received a Lead Actress Genie nomination (Canadian Oscars) for her performance in "Ticket to Heaven." She also starred in a host of blockbuster films, including "Police Academy 1," "Porky's," "Mannequin," "Masquerade," "Star Trek 6: the Undiscovered Country," John Carpenter's "Big Trouble in Little China," and with Tom Hanks in Brian De Palma's "Bonfire of the Vanities." In addition, Cattrall and her husband, Mark Levinson, recently co-authored the best selling book, Satisfaction currently on sale at bookstores nationwide.

The 92,250-ton Norwegian Dawn is NCL's third ship purpose-built for the groundbreaking Freestyle Cruising concept, which has taken the travel industry by storm. NCL will roll out the red carpet for Norwegian Dawn's inaugural festivities in New York and Miami before the ship begins her regularly scheduled sailings to the Eastern Caribbean from the port of Miami on December 21, 2002. 

The ship begins her summer season from New York on May 18, 2003 with an unprecedented series of seven-day sailings to the Bahamas and Florida. Ports of call on this innovative itinerary include Nassau, Great Stirrup Cay, Miami and Port Canaveral (Orlando), Florida, and guests have the additional option of embarking in Port Canaveral (Orlando) as well. From Miami, Norwegian Dawn will sail on an Eastern and Western Caribbean itinerary through May 3, 2003. The Eastern Caribbean itinerary calls at San Juan, Puerto Rico; St. Thomas, USVI; Tortola, BVI and Great Stirrup Cay, Bahamas. The Western Caribbean itinerary calls at either Montego Bay or Ocho Rios, Jamaica; Georgetown, Grand Cayman; Costa Maya and Cozumel, Mexico.

Norwegian Dawn features several groundbreaking aspects including one of the industry's largest multi-million dollar art collections featuring four original works by 19th and 20th Century masters Pierre-Auguste Renoir, Henri Matisse, Vincent van Gogh and Claude Monet in its signature Le Bistro restaurant. Elsewhere on the ship, guests will enjoy a collection of signed original prints by Andy Warhol. 

Miami-based Norwegian Cruise Line is an international cruise company and industry innovator that currently operates a fleet of nine ships sailing to more than 140 ports around the world. For further information on NCL, contact a travel agent.

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Low-Cost Business Class Air Upgrades and Reduced Inaugural Season Savings Highlight European Promotion
Crystal Cruises Extends 'Best of Everything' Savings

LOS ANGELES, Dec. 13 -- Crystal Cruises is offering low-cost Trans-Atlantic business class air upgrades to Europe, up to $2,200 per person savings, and is extending "Best of Everything" pricing for 2003 European cruises aboard Crystal Symphony for reservations made by February 15, 2003.

The luxury line is also announcing new summer 2003 inaugural season fares, with up to 35% savings for August through September European departures, aboard its 1,080-guest Crystal Serenity, launching in July.

"There's no better time for Europe," says Adam Leavitt, Crystal Cruises senior vice president, marketing. "Whether our guests choose the air upgrade, the "Best of Everything" cruise savings or reduced inaugural season savings, they'll experience the luxury, ease and comfort of a Crystal vacation in Europe at an exceptional value."

For select European cruises, guests can enjoy significant savings on air upgrades, from $299 to $799 per person or may instead choose up to $1,000 per couple savings in the extended "Best of Everything" promotion. The low-cost, business class air upgrades are add-ons to current Economy Class air rates published in the 2003 Crystal Cruises Atlas and apply to the Baltic/Russia sailings (June 30, July 12 and August 6) and Trans-Atlantic voyage from London to New York (August 19).

"Best of Everything" European sailings include Fort Lauderdale to London and London to New York Trans-Atlantic crossings (May 18 and August 19, respectively), Western Europe (May 27), Baltic/Russia (June 6, June 30, July 12, August 6), North Cape (June 17) and British Isles (July 25) itineraries. Additionally, inaugural season Crystal Serenity fares have been lowered by an average of $1,100 to $1,500 per person on Mediterranean cruises departing August 19 and 26, September 7 and 19 and October 1 and 13. Fares for the 12-day cruises now begin at $5,790 for the ultra luxurious, 68,000-ton ship.

Crystal Cruises is booked exclusively through professional travel agents. For a complimentary brochure, please call 800.820.6663. Visit the luxury cruise line's website at

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Joan Lunden To Serve As Godmother Of Holland America's Zuiderdam At The Official Dedication Saturday, Dec. 14, 2002

Joan Lunden, long-time co-host of ABC's "Good Morning America" and current host of A&E's "Behind Closed Doors" and "The Real Story," will serve as godmother to Holland America's first Vista-class ship by breaking the traditional bottle of champagne against its hull.

Lunden also co-hosts A&E's award-winning "Biography" and received the New York Women in Communications Matrix Award for "outstanding contributions to the broadcasting field." While working 17 years with "Good Morning America," Lunden traveled extensively, reporting live from 26 countries. She has covered four U.S. presidents, two royal weddings and several world conflicts. Lunden has written four best-selling books: "Joan Lunden's Healthy Cooking"; "Joan Lunden's Healthy Living"; "A Bend in the Road is Not the End of the Road"; and "Joan Lunden's Wake Up Calls."

The 1,848-passenger Zuiderdam debuts Dec. 14, 2002, as the first of five Vista-class vessels and is to sail alternating seven-day western and eastern Caribbean itineraries from Fort Lauderdale beginning Dec. 14. The ship is slated to reposition to Alaska in the spring for seven-day cruises through the summer.

The 85,000-ton, 951-foot-long ship has 785 suites with an ocean view -- 67 percent with private verandahs -- as well as five-star concierge service for the exclusive use of penthouse and deluxe verandah suite guests. New features aboard Zuiderdam include a disco, casual "round-the-clock" cafe, Internet cafe, Internet/e-mail data ports in all staterooms, a cabaret-style show lounge, an alternative restaurant featuring fine Pacific Northwest specialties and wines, a casual Lido buffet and the largest spa facilities in the fleet.

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Crystal Cruises Sets 2004 World Cruise Itinerary 
Aboard Crystal Serenity

LOS ANGELES, Dec. 12 -- Crystal Cruises announces that its ultimate 2004 voyage, the World Cruise, will be scheduled aboard Crystal Serenity, the new, long-anticipated 1,080-guest ship soon to join the line's luxury fleet. Departing January 2004 from Los Angeles and featuring 34 ports of call, the 106-day 2004 World Cruise will conclude, for the first time, in New York City. Providing guests with the ultimate in grandeur, the World Cruise will circumnavigate the globe beginning and ending in North America via Asia, Africa, South America and the Caribbean. The cruise departs Los Angeles on Jan. 19, 2004 and concludes four months later, May 5, 2004, in New York City.

"Crystal Serenity is the perfect choice for the ultimate, luxury cruise experience," says Gregg L. Michel, president, Crystal Cruises. "Guests will enjoy unparalleled service and extraordinary spaciousness. Add state-of-the- art amenities, world class entertainment, and a host of enrichment programs and the World Cruise becomes a voyage of a lifetime."

Currently under construction at Chantiers de l'Atlantique in St. Nazaire, France, Crystal Serenity is due to launch in July 2003. Her World Cruise, the line's ninth consecutive globe-spanning offering, will include calls on Honolulu, Hawaii; Hiroshima, Kobe, Nagoya and Yokohama, Japan; Shanghai and Hong Kong, China; Da Nang and Ho Chi Minh City, Vietnam; Laem Chabang (Bangkok), Thailand; Singapore; Male (Maldives); Victoria (Seychelles); Mombasa, Kenya; Durban and Cape Town, South Africa. Additional calls will be made in Rio de Janeiro, Barbados, Tortola and Fort Lauderdale, where guests have the option to conclude their cruise.

With increased dining options, a greater number of staterooms with verandahs and exquisitely-appointed penthouses, as well as expanded venues for entertainment, fitness and educational pursuits, Crystal Serenity will build upon the best of Crystal's fleet.

The 68,000 ton vessel is set to begin its 14-day Grand Inaugural Voyage from London on July 7, 2003. Legendary entertainer Dame Julie Andrews has been named Godmother and will christen Crystal Serenity into service with the time-honored tradition of breaking a bottle of champagne against the ship's hull during ceremonies at the port of Southampton, U.K. on July 3, 2003.

The line was formed in 1988 with the mission to give its guests the best large-ship, luxury cruise experience in the world. Its two ships -- Crystal Harmony and Crystal Symphony -- have earned the industry's highest accolades, from discerning critics and guests alike, for exemplary attention to detail and warm and friendly personal service. This pampering combination -- which Crystal conveys in the name of its third ship -- creates an environment for the ultimate luxury vacation experience.

Crystal Cruises worldwide sailings are booked exclusively through professional travel agents. For a complimentary 2003 Cruise Atlas, please call 800.820.6663. Visit the luxury line's website at

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December 24 Cruise Cancelled, New Inaugural Voyage Set to Depart January 3 

SANTA CLARITA, CA, Dec. 9, 2002 -- The delivery of Princess' upcoming ship Coral Princess has been delayed, necessitating the cancellation of the December 24 sailing. The vessel's inaugural Panama Canal cruise will now depart on January 3, 2003. Passengers on the affected December 24 sailing will receive a full refund, as well as credit toward a future cruise.

"We deeply regret having to cancel this departure," said Phil Kleweno, president. "The shipbuilder, Chantiers de l'Atlantique is working hard to deliver the ship as quickly as possible, however the ship requires additional work which will preclude the operation of the December 24 sailing. We sincerely regret this disruption to our valued passengers' holiday plans."

The 88,000-ton Coral Princess is the first in a new series of ships for Princess, and will be the largest of the line's ships to be able to transit the Panama Canal. The 1,970-passenger vessel will debut with a series of 10-day roundtrip Canal voyages from Ft. Lauderdale, and will be christened by the president of Panama on January 17. The ship features multiple dining and entertainment venues; plus more than 80 percent of cabins feature a private balcony, a Princess hallmark.

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10-day QE2 holidays for as little as $1,499


MIAMI - Cunard and Virgin Vacations are teaming up again in 2003 to offer their highly successful 10-day vacation featuring Queen Elizabeth 2. In addition to a 6-day transatlantic crossing aboard the most famous ocean liner in the world, the program includes a 3-night hotel stay in London, airfare to or from the United States and more.


"A voyage on QE2 is a vacation by itself but imagine combining it with the excitement and sophistication of London, with its theater, music, museums, historic landmarks, great restaurants and shopping," said Deborah Natansohn, Cunard's senior vice president of sales and marketing. "Our program with Virgin Vacations provides all the essentials for a memorable holiday without any of the worries of having to make the arrangements for a hotel or air travel."


For as little as $1,499 per person, the fly/cruise holiday couples all the unique pleasures of a 6-day crossing on board QE2 with three nights at the Crowne Plaza St. James, conveniently situated just a short walk from Buckingham Palace. Daily continental breakfast is included as are private car transfers from the airport to the hotel and from the hotel to the ship in Southampton, England (or vice versa, depending on the sailing selected). The price also includes one-way Economy Class air on Virgin Atlantic Airways between London and eight U.S. gateways: Boston, Los Angeles, Miami, Newark, New York, Orlando, San Francisco and Washington, DC. 


Air add-ons provide domestic flights to or from QE2 in New York. These are: Boston $149, Los Angeles $299, Miami $229, Orlando $249, San Francisco $299 and Washington, D.C. $199. Passengers from other cities can purchase connecting flights for an additional charge. Participants also have the option of upgrading their air transportation to Premium Economy or Upper Class as well as upgrading their accommodations to such renowned London hotels as the Montcalm, The Howard, Browns Hotel and The Landmark.


Travelers making the journey aboard the line's famous 1,791-passenger flagship enjoy every five-star comfort en route. QE2 features six dining venues; several elegant bars and lounges; a European-style spa, featuring his and hers dry sauna, a co-ed steam chamber and a co-ed thalassotherapy pool; a modern computer learning center with both Internet and e-mail access; and the largest library afloat, manned by licensed librarians. Other shipboard facilities include a gymnasium, aerobics studio, cinema and proscenium theatre, casino, hot tubs, indoor and outdoor swimming pools, video arcade, golf driving range and putting area, formal wear shop (rentals available) and duty-free boutiques - including the only Harrods at sea.


QE2 uniquely features a florist, synagogue, children's center staffed by British nannies, and the only kennel at sea so you can bring your favorite pet along. For any women traveling alone, a brigade of gallant Gentlemen Hosts® assures that they will not miss out on a dance or a place in the heady whirl. The ship's five-star Grill accommodations have just won a prestigious maritime Oscar from the respected Berlitz guide to Ocean Cruising & Cruise Ships 2003. The author, Douglas Ward, states: "If you occupy one of the top-level suites, with butler service and all the trimmings of finery, your experience should be nothing short of superb."


For more information on this package, contact a travel agent, call 1-800-7-CUNARD or visit the website

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AAA Says Virus Has Had Minimal Impact on Demand for Cruises

ORLANDO, FL, Dec. 11, 2002 - Several highly publicized outbreaks of a stomach virus on cruise ships have had minimal impact on travelers' willingness to cruise, according to a survey of AAA's travel agencies.

"Despite the publicity around the bouts of illness, less than one quarter of one percent of our customers have cancelled their cruise reservations during the last month because of the virus," said AAA Travel Vice President Sandra Hughes.

Among other findings of the survey of 32 AAA clubs in the United States and Canada:

  • More than 93 percent of AAA clubs surveyed reported no increase in cancellations due to the virus;
  • Eighty-four percent of the surveyed clubs have had no drop-off in cruise bookings or new inquiries during the last month;
  • AAA travel agencies reporting drop-offs in future bookings placed the reduction at less than 10 percent.

"Most vacationers should recognize that their chance of getting the illness on a cruise ship is very small," said Hughes.

The U.S. Centers for Disease Control and Prevention has reported there have been no indications on any of the cruise ships involved that the illness was due to anything on the ships. The illness is spread wherever people congregate and are in close contact with infected persons, including through sharing food, water, eating utensils or other items. The virus itself is not life-threatening.

Hughes suggests the following common-sense tips for people who might find themselves in an environment - such as a school, hospital, or cruise ship - where the illness might be prevalent:

  • Wash your hands frequently and thoroughly;
  • Try to avoid others who may be infected;
  • When eating seafood, make sure it is fully cooked.

"The good news for those who may contract the illness is that it typically runs its course in 24-48 hours," Hughes said.

As North America's largest motoring and leisure travel organization, AAA provides its more than 45 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, AAA has been a leader and advocate for the safety and security of all travelers.

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Crystal Harmony Completes Multi-Million Dollar Overhaul
Expansive Feng Shui Spa Facilities, New Connoisseur Club & Remodeled Public Areas Highlight Refurbishment

LOS ANGELES, Dec. 11 - The award-winning Crystal Harmony has emerged from a multi-million dollar overhaul with expansive new spa facilities, Connoisseur Club and remodeled public areas from stem to stern. Designed in accordance with the principles of Feng Shui, the ancient practice of balance and harmony, the Crystal Spa & Salon and Fitness Center has been entirely reconstructed, increasing the facility by 430 square feet. Additionally, the construction of the Connoisseur Club, modeled after the inviting addition to Harmony's sister-ship, Crystal Symphony, creates a new and intimate cigar and cognac lounge with private club atmosphere.

"The total redesign of our Crystal Spa and the construction of the Connoisseur Club are in direct response to the needs and expectations of today's sophisticated traveler," says Crystal Cruises president Gregg L. Michel. "When Crystal Harmony debuted in 1990, the innovative design blending large ship amenities with small ship exclusivity was applauded by guests and travel professionals alike, and a new era in luxury cruising was born. We take our position as a leader in luxury cruising seriously and are committed to continually evolving our product."

Crystal Spa & Fitness Center
A total of seven treatment rooms -- for services ranging from frangipani hair and scalp conditioning treatment to an aromatherapy foot massage -- and a private relaxation area on the Spa's aft deck complete the overhaul. The new, luxurious space allows guests to relax on the canopied sun deck before or after a treatment, and indulge in a steam shower or sauna. Other highlights include custom-designed manicure/pedicure areas with sunken foot bowls, well-suited to the "Sole Delight Foot Ritual" with warmed aromatherapy oils and massage prior to a full pedicure.

A new dry float bed suite contains an innovative sensory bed to create a feeling of weightlessness, ideal for "Aroma Spa" and other treatments. The luxurious suite may be used by a single guest or a couple, as one client can relax on a large couch while the other receives a treatment. The state-of-the-art sauna and shower areas feature showers with multiple head and side body jets, fiber optic lighting, and a selection of special rain and mist functions.

The enlarged Fitness Center boasts a dedicated room for the line's complimentary yoga and Pilates instruction, as well as other classes and personal training sessions, and a separate gym with a larger selection of fitness equipment. New cardio machines such as LifeFitness® treadmills, cross trainers, recumbent and upright life cycles and steppers -- all with heart rate sensors -- LifeFitness Pro Series® strength equipment and a range of free weights and mats have been added.

Connoisseur Club
Located adjacent to the ship's existing Avenue Saloon, the new Connoisseur Club is an ideal space to relax quietly or join a small group of friends for a late night drink. The Club features a dedicated ventilation system and a well-stocked island humidor complete with imported cigars and individual compartments for guest's cigar storage during a cruise. Rich furniture and appointments add to the club's special ambience.

Galaxy Lounge
A dramatic, contemporary new look graces the Galaxy Lounge. This 450-seat performance space boasts all new soft goods to enhance the elegant, entertainment environment in which guests can enjoy elaborate shows. In addition to new ceiling and wall finishes, window treatments, carpet, seating, and cocktail tables, the hydraulic stage has been refinished with a new stained wood floor and dramatic scarlet velvet curtains.

Palm Court
A favorite venue for new and returning guests alike, The Palm Court, an open lounge with 180 degree views, is perfect for quiet daytime relaxation or reading, and is also the venue for the Captain's welcome aboard and farewell parties, elaborately-themed afternoon teas, and classical music performances. The Deck 11 lounge was freshened with new carpeting, vintage, over-sized wicker chairs, and new cocktail tables, selected by SMC Design.

In keeping with Crystal Cruises' penchant for quality details, the line selected furniture and fabrics from world-class designers, including A. Rudin Furniture, LA; Kingcome Sofas, UK who exclusively craft made-to-order furniture; Zimmer & Rhode, UK; Andrew Martin International, UK; Lee Jofa, NY; Baker Knapp & Tubbs, LA; Donghia, UK; Marvic Textiles, UK; and Porta Romana, UK.

Spa facilities were designed by The Syntax Group, whose projects include Thailand's Chiva-Som resort, the One Health Club & Spa in Edinburgh and Hampshire's Forest Mere. The Crystal Spa & Salon is operated by Steiner Leisure, renowned for its flagship Elemis day-spa in London and spas at The Aladdin in Las Vegas and the just opened Mohegun Sun in Connecticut.

SMC Design, the UK firm who designed Crystal Symphony's Connoisseur Club, also oversaw the project aboard Crystal Harmony.

Brennan Beer Gorman Monk/Interiors (BBGM), a full-service interior design firm whose recent projects include The St. Regis in NY; The Plaza, NY; the Peninsula, Hong Kong; and the Westin Plaza, Singapore, was responsible for the Galaxy Lounge refurbishment.

Crystal Harmony's refurbishment was completed at Victoria Drydock in Victoria, British Columbia, Canada.

Crystal Harmony, and Crystal Symphony, are two of the most spacious and luxurious vessels cruising the world. Their unique size, 50,000 tons carrying only 940 guests, in the luxury market allows for smooth sailing and a wide range of innovative facilities, generous amenities and elegant accommodations. The floating resorts are operated by Crystal Cruises, winner of the travel industry's most distinguished hospitality awards and guidebook ratings. For the seventh consecutive year Crystal Cruises was named best large cruise line in the 2002 readers' surveys conducted by Travel + Leisure and Conde Nast Traveler magazines.

Crystal Cruises worldwide sailings are booked exclusively through professional travel agents. For a complimentary 2003 Cruise Atlas, please call 800.820.6663. Visit the luxury line's website at

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MIAMI, 12/11/02 - Carnival Cruise Lines' Senior Vice President of Sales and Marketing Vicki Freed has been named "HSMAI (Hospitality Sales & Marketing Association International) Sales Professional of the Year" by Sales & Marketing Management Magazine. Freed was one of dozens of nominees for the annual award, which is included as part of Sales & Marketing Management's "National Sales & Marketing Awards" featured within the magazine's December 2002 issue. 

Freed was honored for her exemplary efforts in marketing Carnival's "Fun Ship" cruises to travel agents, particularly in the wake of Sept. 11. Making maximum use of Carnival's 82-member field sales force, which serve the needs of the [36,000] travel agents throughout the U.S. and Canada, Freed's innovative sales strategies enabled Carnival's ships to continue to essentially sail full and reservations activity return to normal levels just seven weeks after the attacks. Freed was also recognized for groundbreaking sales initiatives, including the Carnival Vacation Stores, retail cruise outlets in four Texas, Illinois and Florida shopping malls. 

"Vicki Freed is a well-deserving candidate for this award. Not only has she demonstrated continued commitment to sales innovation and keen insight into the wants and needs of consumers, she has developed groundbreaking programs that have made a tremendous impact to Carnival's bottom line," said Melinda Ligos, Sales & Marketing Management's editor-in-chief.

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Carnival Cruise Lines Contracts for Interactive Television with Allin Corporation; Allin's Digital Video ITV System to be Implemented on Carnival Glory

PITTSBURGH, Dec. 10 - Allin Corporation announced that it has contracted with Carnival Cruise Lines, the world's largest cruise operator, to implement an interactive television system containing a fully digital head-end on the new 110,000-ton Carnival Glory, which is scheduled to debut July 19, 2003, from Port Canaveral, Florida.

The interactive television solutions will use the latest in Web technology to provide Carnival's guests the convenience of using their in-stateroom TV sets to access a variety of electronic commerce services such as previewing and reserving shore excursions, watching on-demand movies and informational videos, ordering room service, and reviewing their folio accounts and shipboard activities. The Allin solution will interface with the vessel's hotel management system to allow direct billing to guest accounts for E- commerce transactions processed through the interactive television system.

"We are very pleased that Carnival Cruise Lines has chosen Allin to implement an interactive television solution on the Carnival Glory," commented Rich Talarico, Allin's CEO. "We are gratified that our prior implementations for Carnival have been so successful that they have entrusted Allin with another such opportunity. We have worked closely with Carnival over the past year to deliver solutions that are the most technically advanced at sea. This relationship led us to implement Carnival's first fully digital video system on the new Carnival Conquest launched earlier this month and we are looking forward to continuing our excellent working relationship with Carnival on Carnival Glory."

"Allin has been a valued partner of Carnival for many years," commented Myles Cyr, Chief Information Officer for Carnival Cruise Lines. "Everything from Allin's development of our custom applications to shipboard implementation has been handled in a professional manner. They also offer us a well-run support function to trouble shoot and maintain installed systems. Allin enjoys a reputation for reliability and longevity and we are very pleased to continue this relationship with the new Carnival Glory."

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Norwegian Dawn, a real 'Bobbie-dazzler of a ship' 
says David Dickinson

London, December 9 -- BBC Bargain Hunt's David Dickinson joined two thousand lucky guests from the UK travel industry in Southampton today to celebrate the arrival of, Norwegian Dawn, a 91,000 ton, 2,200 passenger cruise ship. Norwegian Dawn arrived in Southampton direct from the Meyer Werft shipyard in Germany. From Southampton she sails on her inaugural transatlantic voyage to New York, where she will be christened by Kim Cattrall, of HBO's hit series "Sex and the City".

Norwegian Cruise Line, the world's fourth largest cruise line, has taken delivery of three purpose built Freestyle Cruise ships in the last 14 months. Norwegian Dawn offers passengers a relaxed and resort style holiday experience breaking the traditional mould and perceptions of cruise holidays.

"I had no idea that cruise ships were this amazing. You can do so much on board - get your hair cut, go to the cinema, play basket ball, practice your golf swing, try yoga or just relax. We can even view some extremely interesting pieces of original art by Renoir, Matisse and Van Gogh. She's a real Bobbie Dazzler of a ship and more importantly, of course, you can top up your tan!" says David Dickinson.

Norwegian Dawn boasts many features including, 10 restaurants serving 11 menus, 1,000 seat theatre, 145 seat cinema, internet café, casino, health spa and beauty salon, the longest indoor lap pool on any cruise ship in the world, library, sports deck featuring golf driving net, shuffleboard, volley and basket ball courts and paddle tennis. Norwegian Dawn will be offering cruise itineraries in the Eastern and Western Caribbean between December '02 and May '03 and then repositions to offer New York, Florida and the Bahamas.

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Over 2 Million Cruisers Sail in Third Quarter; Industry on Pace for Record-Breaking Year  

NEW YORK, Dec. 6 -- More than 2 million North American vacationers cruised during the third quarter of 2002, continuing the cruise industry's record-setting pace for the year, according to Cruise Lines International Association (CLIA), a nonprofit organization representing 24 cruise lines. The number reflects a 17 percent increase (294,000 passengers) over the same period last year. CLIA-member lines also reported an average industry occupancy level of 97.9 percent during the third quarter 2002.

For the first three quarters of 2002, the number of North American cruise passengers sailing on CLIA member lines is up 9.5 percent over the same period last year, for a total of 5.56 million cruisers, and on a worldwide basis, 6.43 million guests sailed on CLIA-member cruise lines, an increase of 11.33 percent over the previous year.

"The third quarter figures illustrate the continuing strong demand for cruise vacations," says Mark Conroy, CLIA chairman and president of Radisson Seven Seas Cruises. "The industry is on course to carry 7.4 million cruisers by the end of the year, easily surpassing last year's 6.9 million.

"What has made these results even more remarkable is that the cruise industry has sustained its vigorous growth during times of economic uncertainty," says Conroy. "This is a testimonial to the excellent job that CLIA-affiliated travel agents have done to communicate the exceptional value, hassle-free quality, safety and excitement of a cruise vacation, as well as the industry's aggressive marketing efforts, including positioning ships to sail from more ports within driving distance of more people."

"Considering the capacity of new ships expected to enter the market through the end of the year, traditional travel patterns and booking volume reported by CLIA-member lines, we feel confident that 2002 will be a record-setting year," says Bob Sharak, CLIA's executive director.

Since 1981, cruise passenger growth has increased an average of 8.4 percent annually, keeping pace with the annual average capacity growth of 7.6 percent. Based on current available information, capacity under contract or planned is expected to increase at an average rate of 7.9 percent over the next five years.

CLIA-member cruise lines represent nearly 98 percent of the capacity marketed from North America. For more information about cruise vacations, visit CLIA's website at

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Holland America Line 2003 Europe Cruise Program Includes Three Ships, Offers More Transatlantic Sailings
New ms Oosterdam to Debut in Europe in 2003 

Seattle, December 6, 2002 - Featuring three ships in Europe for 2003, Holland America Line will expand the number of Europe cruises it offers to 43 with itineraries varying from the Mediterranean and Baltic to Northern Europe and transatlantic crossings. 

Ships include the new 1,848-passenger ms Oosterdam, the classic 1,214-passenger ms Noordam and 1,316-passenger flagship ms Rotterdam. Three ships cruising Europe will also result in more transatlantic cruises in 2003, a total of seven featuring both north and south Atlantic routes. Six sailings range from 12 to 16 days, and the seventh is a new 33-day "collector's cruise" aboard the Rotterdam sailing roundtrip from New York with calls in Greenland, Iceland, Scandinavia and Russia. 

Offering attractive variety, lengthy time in ports, and all-inclusive value pricing, Holland America will feature a wide selection of 10-, 12- and 14-day Europe cruises with departures from Apr. 28 to Nov. 7, 2003. The new 1,848-passenger Oosterdam will sail its maiden voyage July 10 on a 12-day "Viking & Czars" Northern Europe cruise from London to Copenhagen.

 "Our 2003 program is designed to appeal to discerning cruise guests who want to experience Europe in-depth - whether it be Western Europe, Western Mediterranean or Baltic/Scandinavia," said David A. Giersdorf, senior vice president, marketing and sales. "Art and history lovers in particular will enjoy the culturally rich variety of ports and cities." 

Oosterdam Debuts in Northern Europe with More Verandahs 
Holland America's new 1,848-passenger Oosterdam debuts July 10 on its 12-day maiden voyage from London to Copenhagen, calling at eight ports in the countries of Sweden, Finland, Russia, Estonia, Germany, Denmark and Norway. 

"When the 1,848-passenger Oosterdam, second of the Vista class ships, joins the fleet next July it will boast the highest passenger space ratio of Holland America's ships at 46, keeping the company firmly placed as the leader in premium cruising," said Giersdorf. 

The Oosterdam will feature innovative "exterior elevators," located on both sides of the vessel and vertically traversing 10 decks, providing guests with panoramic sea views. The ship includes a wide range of spacious accommodation categories. About 85 percent of the staterooms feature an ocean view, with approximately 80 percent of those offering private verandahs. The 951-foot-long ship builds upon the hallmarks of the Holland America brand, displaying extensive multi-million-dollar art collections and a signature Waterford Crystal installation in the ship's atrium. The vessel features numerous dining options, from elegant full-service meals to casual Lido Restaurant service. 

The ship also will continue other trademark features of Holland America ships including the Explorer's Lounge, Ocean Bar, an exterior covered promenade deck encircling the entire ship, a large Lido pool with a retractable dome, and Holland America's signature "Crow's Nest" observation lounge. The Oosterdam also will offer a new "cabaret-style" show lounge complementing a new three-deck main show lounge. Other new features include a nightclub, the casual "round-the-clock" Windstar café, an Internet cafe, the largest spa facilities in the fleet, Internet/e-mail data ports in all staterooms, an extensive Club HAL children's facility with inside and outside play areas and a concierge lounge for the exclusive use of Penthouse and Deluxe Verandah Suite guests. 

The Oosterdam sails a total of six Baltic cruises between London and Copenhagen with departures through Sept. 8. Its 12-day itinerary includes Oslo, Norway; Arhus, Denmark; Warnemunde, Germany; Visby, Sweden; Estonia; St. Petersburg; Helsinki; and Stockholm. Cruise-only fares start at US$2,699 [CAN $3,919] per person. Next the Oosterdam will offer a 12-day "European Capitals" cruise from London to Rome Sept. 20, followed by four Western Mediterranean sailings between Rome-Lisbon or Venice-Lisbon Oct. 2, 14, 26 and Nov. 7. The remarkable "European Capitals" cruise highlights the history-steeped cities of Amsterdam, Brussels, Paris, Lisbon, Seville and Monte Carlo. Cruise-only fares start at US$2,579 [CAN $3,739] per person. The Oosterdam concludes its Europe cruise season with a 14-day transatlantic sailing Nov. 19 from Lisbon to Ft. Lauderdale. Fares start at US$1,589 [CAN $2,299] per person. 

New 33-Day Rotterdam Cruise 
Holland America's flagship, the 1,316-passenger Rotterdam, adds a most extraordinary cruise in 2003: the new 33-day "North Atlantic Odyssey." This "collector's cruise" sails roundtrip from New York Aug. 15, crossing the Arctic Circle, sailing spectacularly scenic areas and calling at several remote ports. The unusual itinerary includes St. John, Newfoundland; Illulissat, Sisimiut and Nuuk, Greenland; Reykjavik, Iceland; Lerwick, Shetland Islands; Copenhagen, Denmark; Stockholm, Sweden; Tallinn, Estonia; Helsinki, Finland; St. Petersburg, Russia; Arhus, Denmark; and Cobh, Ireland. Cruise-only fares start at US$7,199 [CAN $10,429] per person. 

The Rotterdam also sails two 16-day transatlantic cruises: July 12 from Boston to Rotterdam and July 30 from Rotterdam to New York. Each visits Greenland, Iceland, and Ireland, plus Scotland, England, France. Fares start at US$3,289 [CAN $4,769] per person. Noordam Leads with 20 Europe Cruises 

"The 1,214-passenger Noordam offers the best value in European cruising. Guests visit more ports and experience a greater 'slice' of Europe for their money," said Giersdorf. "In 2003 they can choose from a total of 20 Western Mediterranean, European capitals or Baltic cruises, plus two transatlantic sailings." 

The classic Noordam begins the season with a 15-day transatlantic sailing Apr. 13 from Tampa to Lisbon, Portugal. Then it begins a series of 10-day spring/fall Western Mediterranean and 10-day summer Baltic sailings, interspersed with two 14-day "European Capitals" cruises. A perennially popular itinerary is "Gems of the Baltic," featuring roundtrip departures from Copenhagen June 11, and 21; July 1, 11, 21 and 31; Aug. 10, 20 and 30. Guests cruise the Baltic Sea to Tallinn, Estonia; St. Petersburg, Russia (a two-day stay with Moscow tour option); Helsinki, Finland (Lapland tour option); Stockholm, Sweden; Kalmar, Sweden (Orresfors tour option); Warnemunde, Germany (Berlin tour option); Arhus, Denmark. With Holland America's Early Savings program, cruise-only fares start at just US$1,799 [CAN $2,629] per person, double occupancy, including port charges. 

On either side of its Baltic sailings, the Noordam offers one-way, 14-day "European Capitals" cruises from Rome to Copenhagen May 28 and Copenhagen to Rome Sept. 9. The Noordam also sails the majority of the 2003 Western Mediterranean cruises, offering four itineraries between Lisbon, Rome or Barcelona with departures Apr. 28; May 8, 18; Sept. 23; Oct. 3, 13 and 23; Nov. 2 and 12. For example, the "Mediterranean Mosaic" itinerary departs Rome for Barcelona, calling at Dubrovnik, Croatia; Corfu, Greece; Valletta, Malta; Palermo, Sicily, Italy; Mahon, Minorca, Spain; St. Tropez, France; Sete, France (Carcassonne, Nimes tour options). Cruise-only fares start at US$1,399 [CAN $2,029] per person. 

About Holland America Line 
In 2003, Holland America's fleet of twelve five-star, premium ships will offer 447 premium cruises to all seven continents and will sail from 14 North American home ports. The line offers the only trip cancellation program in the industry that offers cash back for canceling for any reason prior to 24 hours before departure. Beginning with the ms Zuiderdam this fall, by 2006 the company will be increasing its capacity by 73 percent -- and its fleet to a total of 15 ships -- with the introduction of five new 85,000-ton, 1,848-passenger Vista Class ships, the largest ever built for Holland America Line. For more information, consult a professional travel agent, call 1-877-SAIL-HAL (877-724-5425) or visit

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Christening by Wife of President of Government of French Polynesia to Celebrate Princess' Relationship with Region
Ship to Begin Line's First Season of Year-round Cruising from Papeete

Princess Cruises announced that Madame Tonita Flosse, wife of the President of the Government of French Polynesia Mr.Gaston Flosse, will christen the line's new Tahitian Princess, Princess' first ship to cruise year-round from Papeete.

The christening ceremony will take place on December 20, 2002 in Papeete and it will launch, and officially rename, the recently acquired ship. Tahitian Princess inaugurates its cruise program from Papeete with a holiday sailing on December 24.

"We are extremely honored that Madame Flosse has agreed to become the godmother of our very first full-time ship in the region," said Peter Ratcliffe, CEO of P&O Princess Cruises. "Having the President's wife christen our new Tahitian Princess confirms our commitment to share this wonderful destination with our passengers, and shows our appreciation to the people of French Polynesia as we prepare to launch both our new ship and the most extensive cruise itineraries in this part of the world."

Madame Flosse joins a list of illustrious women who have christened past Princess and P&O ships, including Margaret Thatcher; Her Majesty The Queen, Elizabeth II; Princess Diana and, as most recently announced, the president of the Republic of Panama, Mireya Moscoso.

Beginning with her first special holiday cruise, Tahitian Princess will sail year-round in French Polynesia, debuting the only 10-day sailings in the South Pacific region. Three unique itineraries, with a total of 50 departures roundtrip from Papeete, each include calls at the tropical paradises of Bora Bora, Moorea and Raiatea. Passengers can choose one of the 34 French Polynesia/Cook Islands sailings that explore ports like mystic Huahine and Raratonga and feature overnight stays in both Papeete and Bora Bora; enjoy one of eight French Polynesia/Samoa cruises to discover the dramatic beauty of Pago Pago and Apia; or travel on one of eight French Polynesia/Marquesas voyages to unwrap the secrets of Nuku Hiva and Hiva Oa.

French Polynesia, of which Gaston Flosse has been President of the Government since 1984, is an overseas territory of France, and has special internal autonomy status with its own parliament and government, located in the southern Pacific Ocean approximately half way between South America and Australia. The capital, Papeete, is on the island of Tahiti, one of the 118 islands and atolls of this territory as large as Europe, with five main island groups -- the Society Islands, the Marquesas Archipelago, the Austral Archipelago, the Tuamotu Archipelago and the Gambier Archipelago.

The 680-passenger Tahitian Princess is well suited to offer many of the Personal Choice Cruising options that have become Princess trademarks, including Princess' trademark "big ship choice" in a smaller, more intimate cruise environment. The vessel features a wide variety of dining experiences including a 24 hour Lido and alternative dining programs with both an Italian restaurant and an American steakhouse; and 92 percent outside staterooms -- with more than two-thirds of these including a private balcony.

Princess Cruises, part of P&O Princess, is a global cruise and tour company. Its current fleet of eight ships sail on approximately 150 itineraries around the world, and a further seven ships will be added by 2004. Further information can be obtained by calling 1-800- PRINCESS.

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Celebrity Cruises Implements Luxury Hotel-Style Evaluation

MIAMI, Dec. 6 -- Adapting a practice that has raised the service standards and performance of some of the world's finest hotels, Celebrity Cruises has become the first cruise line to partner with Richey International in an exclusive quality assessment program.

An organization counting among its clients approximately two-thirds of the hotels regularly ranked among the world's best, and providing one of the most comprehensive survey instruments in the hospitality industry, Richey International will evaluate all aspects of guest services on every ship in the Celebrity fleet via traveling incognito, then will provide Celebrity with a comprehensive qualitative and quantitative evaluation. Richey also will conduct benchmarking and other services for Celebrity.

"This is an exciting tool in the ongoing development of the Celebrity brand, as it will allow us to quickly identify where our greatest strengths and challenges are, and where to focus our most intensive training to deliver the ultimate premium cruise experience with a taste of luxury," said Celebrity's Senior Vice President of Fleet Operations, Dietmar Wertanzl.

Following the initial evaluation conducted by Richey personnel, Celebrity will implement with Richey a proprietary evaluation system resulting in direct quantitative data and analyses in areas such as cleanliness, courtesy, efficiency, facility condition, cash/billing accuracy, sales/merchandising skills, and technical skills.

The highest-rated premium cruise line in the industry, Celebrity Cruises' nine-ship fleet is the youngest of any major cruise line. Celebrity sails in Alaska, Bermuda, the Caribbean, Europe, Hawaii, the Panama Canal and South America. For more information, call your travel agent, dial 1-800-437-3111, or visit the Celebrity web site at

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Seadream Yacht Club Introduces Asian Spa & Wellness Center
Based on Eastern Philosophy, Knowledge and Technique
Encourages Harmony between Mind and Body; Revitalizes and Rejuvenates

Innovative SeaDream Yacht Club, whose twin, ultra-luxury mega yachts, SeaDream I and II cater to highly-discerning, international travelers, is introducing a new and unique, onboard Asian Spa and Wellness Center. It offers guests individualized revitalizing and rejuvenating programs for health, fitness, relaxation and beauty. Adopting a holistic approach, SeaDream’s Asian Spa and Wellness Center draws on ancient Eastern philosophy, knowledge and techniques to encourage a lifestyle of harmony between mind and body.

The program is believed to be the most complete spa and wellness facility afloat, with a highly-trained staff of six Spa Therapists per yacht. It is under the direction of Dr. Mohammed Saeme, MD, Ph.D., an internationally-recognized expert on maritime health who created the program especially for SeaDream. An active physician, Dr. Saeme is also an advisor to several United Nations health programs, the Government of Norway and a number of international maritime companies. His association with international tourism and the luxury market began in the mid-80s and he has been in demand widely as a consultant.

Commenting on the introduction of SeaDream’s Asian Spa and Wellness Center, Dr. Saeme said “The world today is a stressful environment. It becomes ever more important for us to embrace a lifestyle of relaxation and rejuvenation. The body and the mind are complementary. Wellness and well-being comprise a journey of calmness and self-discovery for us.”

SeaDream’s Asian Spa and Wellness Center incorporates an array of body treatments, massages, wraps, and scrubs including:

· Japanese Shiatsu--A deep, brisk, pressure point massage

· Javanese Lulur--A spice and yogurt scrub,

· Balinese Salt Glow--Sea salts, herbs and aromatic oils,

· Cucumber-Aloe Wrap--Cucumber and essential oils

· Papaya Body Polish--The fruit enzyme papain softens and revitalizes the skin

· Honey Glow Polish--Honey, sesame seeds and dried herbs nourish the skin

· Thalassotherapy--Cell rejuvenation with seaweed and sea water

· Swedish Massage--Stimulates circulation and relieves tension and muscle strain

One offering, SeaDream’s Signature Massage, is a combination of both Eastern and Western massage techniques. It consists of an elaborate, hand choreography of long stroke pressure and gentle stretching. It utilizes the senses of Touch (the gentle hands of the masseuse), Sight (tropical flowers, fabrics, etc), Aroma (rare oils), Sound (relaxing Asian music) and Taste (ginger-honey tea, for example). Additionally, an onboard Fitness Therapist assists with individualized programs that include aerobics, yoga and tai chi. Days at sea begin with the Spa and Wellness Center therapists readying their own minds and bodies with tai chi sessions that guests are free to join.

SeaDream’s Asian Spa and Wellness Center offerings are coordinated with an optional spa cuisine program that supplements its fine dining program. Tom Carlson, SeaDream’s Vice President, Hotel Operations, said “Our Wellness Cuisine offers selections that reflect the guest’s personal lifestyle and nutritional awareness. Our chefs, create a daily selection of dishes that are low in cholesterol, salt and fat, yet still high in natural flavors. The Wellness Cuisine is the perfect complement to the Wellness concept of our Asian Spa. Each Wellness Cuisine menu offers at least one Oriental dish in order to link the menu to the Asian Spa concept. SeaDream yachts also offer a variety of vegetarian selections at each meal. Additionally, the bars aboard our yachts offer healthy cocktails made from fresh fruits, as an alternative to alcoholic and carbonated beverages.”

Of special interest is the SeaDream Wellness Day program--a day-long mind-body relaxation package, the ultimate in pampering. For those interested, this can be extended to the length of the sailing, usually seven days. This program is also available to couples in stateroom privacy. Prices for SeaDream’s Asian Spa and Wellness Center programs are available on the company’s website at

SeaDream Yacht Club is highly-regarded for its innovative programs for its guests. These include a fitness gymnasium featuring treadmills, elliptical machines, recumbent bikes and free weights, all with flat screen TVs and DVD players. There is also a water sports Marina offering a large variety of activities including kayaking, sailing, water skiing, jet skiing, wake boarding, swimming and snorkeling. Folding mountain bikes are available for use ashore. To add still more verve and excitement, a recent addition is the Segway Human Transporter™, revolutionary new people mover. Each SeaDream Yacht has five Human Transporter’s aboard.

Larry Pimentel, CTC, Chairman and CEO of SeaDream Yacht Club said “We enjoy a special clientele. It includes a high percentage of youthful, active people who are conscious of good mental and physical health. Our new Asian Spa and Wellness Center has great appeal for them.”

In the Americas the SeaDream Yacht Club reservations number is 1 800 707-4911. In Europe it is +47 22 28 96 60. The website is

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Windstar Cruises to Redeploy msy Wind Star to Tahiti in Jan. 2003
msy Wind Star´s Winter Costa Rica/Panama Canal/Belize Season Canceled

SEATTLE, WA, Dec. 1, 2002 - Windstar Cruises announces that the 148-passenger msy Wind Star will be redeployed to Tahiti for cruises beginning Jan. 24, 2003, due to a recent fire aboard her sister ship the msy Wind Song. The msy Wind Star´s winter season of Costa Rica, Panama Canal and Belize cruises has been canceled. The msy Wind Song’s 7-day Tahiti sailings have been canceled through Jan. 17, 2003.

“We decided that we would minimize the impact on our cruise program in Tahiti. It is one of our most popular cruise destinations,” remarked A. Kirk Lanterman, Chairman and CEO of Windstar Cruises.

The redeployment means that only seven Tahiti cruises will need to be canceled. The msy Wind Star, will begin regular Tahiti operations on Jan. 24, 2003. The schedules and itineraries for the msy Wind Star will be identical to those that were to have been operated by the msy Wind Song. The Jan. 4, 2003, and subsequent Costa Rica, Panama Canal and Belize cruises previously planned for the msy Wind Star will all be canceled.

“We will make sure that the needs of our passengers who were booked on canceled sailings are fairly addressed. This is obviously a very difficult situation. We will not let our passengers down,” commented Lanterman.

All passengers booked on canceled sailings will be given generous rebooking options:

Reserve space on one of dozens of attractive alternative sailings offered by both Windstar Cruises and Holland America Line. Cruise options will be communicated to those affected through their travel agent,

Receive a $250 per person shipboard credit,

All travel agents will receive $100 additional rebooking commission.

Passengers who choose not to rebook will receive a 100% refund plus a 10% future cruise credit certificate. Travel agent commissions will be protected.

This redeployment was necessary due to a fire in the msy Wind Song’s engine room on Dec. 1, 2002. All 127 passengers were safely disembarked from the ship with no injuries reported.

Windstar Cruises is currently working with the French Navy to arrange for the ship to be towed to Papeete. After arrival in Papeete damages will be assessed and a determination made as to the expected time required for repairs.

“We want to especially thank the Government of French Polynesia and the French Navy for all of their assistance and support in helping our passengers and the ship’s crew. Their professionalism has been exemplary,” said Lanterman.

Passengers currently booked on any of the affected cruises should contact their travel agent.

For more information call Windstar at 1-800-577-1728, or visit

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msy Wind Song Statement

Seattle, December 1, 2002 (1:20 p.m. Pacific Standard Time) - At approximately 1:30am local time on Sunday, December 1, the msy Wind Song, a motor sailing yacht, cruising among the islands of Tahiti, had a fire in her engine room. All 127 passengers and 92 crew are safe and there were no injuries reported. As a precaution, passengers and crew were transferred to a local ferry that brought them safely to the nearby island of Raiatea. Passengers have begun flying on charter flights to Papeete, Tahiti, where they will stay at a local resort.

The cause of the fire is unknown at this time. The msy Wind Song is equipped with state-of-the-art fire fighting capabilities and has one of the most highly trained crews at sea. As a result, all guests were disembarked from the vessel in a safe and orderly fashion. Again, we would like to reiterate that there were no injuries on board. At Windstar Cruises the safety of our guests is our top priority.

A tug is en route to the ship to assist it in reaching Papeete to assess damage and repairs. Upon arriving in Papeete, guests will be transferred to a hotel and accommodated appropriately including travel arrangements; access to telephones, food, beverages and whatever else may be needed to make them comfortable. Arrangements will be made for all to return home.

Seattle-based Windstar Cruises operates four sailing cruise ships, including the 148-passenger Wind Song, Wind Spirit and Wind Star, and the 308-passenger Wind Surf.

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Not allowing sufficient security clearance time, forgetting tickets and flight times, and proper ID among top travel blunders in 2002

SEATTLE, Dec. 5 -- The most common mistake made by business and leisure travelers is not allowing enough time to clear airport security before the flight boards. This tops a list of the ten most common travel blunders, compiled from more than 24,000 calls to the UNIGLOBE Travel 7*24 Rescue Line by travelers seeking help while on the road. With increased airport security procedures in place since 9/11, many travelers still don't allow enough time to deal with airport delays. Many miss their flights altogether.

7*24 Rescue Line is one of the complimentary services offered to travelers who book their trip through UNIGLOBE Travel to help sort out travel problems as they occur. "Make sure your travel agent or Internet ticket seller is there to help you if something goes wrong on your trip, whether it's a blunder or something out of your control like an airline strike," said Jason Love, Seattle-based UNIGLOBE Travel Rescue Line Vice President and General Manager.

The next two most common mistakes are also security related:

  - Trying to check banned items, such as knives and scissors onto a plane.
    More exotic examples include hunting rifles, samurai swords and
    hypodermic needles.

  - Identification problems at the airport. Travelers who try to board
    without government issued identification or identification in which the
    name does not match the ticket are being left behind.

Not paying attention to details accounts for thousands of travel blunders. Common miscues include getting the date or time of the flight wrong, often due to time zone changes; forgetting or losing an airline ticket; and packing passports and medication in checked-baggage, rather than keeping them in a carry-on bag.

"Now that we are entering the peak holiday travel season, we feel it important to advise travelers that with a little forethought they can avoid the most common mistakes," said Love. "The trip will go much smoother and travelers won't be faced with possible delays and additional fees if they review the list of mistakes so many others have made this year.

"Some of these blunders make our top ten list year-after-year," said Love. "Reading the fine print, having your travel documents in order and allowing enough time for minor bumps in the road can make traveling a more positive experience."

Top Ten Travel Blunders

Compiled from 24,000 calls made by leisure and business travelers to the UNIGLOBE Travel 7*24 Rescue Line in 2002.

  1.  Not allowing enough time to clear increased airport security measures.

  2.  Thinking the car or hotel is pre-paid when it is not. Confusion often
      stems from using a credit card to guarantee a late arrival. The
      consequence is usually a delay and increased tension as the situation
      is sorted out.

  3.  Trying to check-in items that airlines don't allow. Like pets,
      hunting guns, medical devices (needles and knives), samurai swords,

  4.  Not having proper ID at the airport. Most frequent occurrence:
      forgetting to bring government issued identification; or the name on
      the identification does not match the name listed on the ticket.

  5.  Getting the date and/or time of the flight wrong.

  6.  Failing to check the payment requirements of rental-car agencies.
      Cash is king; except when you want to rent a car. You need to use a
      valid credit card. It can't be "maxed-out" or under another's name.
      If you are the driver, you can't rent a car with an expired driver's
      license either.

  7.  Missing or "no-showing" for a flight. The airline will automatically
      cancel all subsequent flights in the reservation.

  8.  Losing or misplacing an airline ticket. Don't expect that the airline
      will put you on the flight anyway. A misplaced airline ticket
      generally results in a substantial outlay of funds and lost ticket
      application paperwork.

  9.  Packing passports and medication in checked-baggage, rather than
      keeping them in a carry-on bag. Don't be left in a lurch if your
      checked luggage does not arrive when you do.

  10. Fighting with airline, hotel and car rental employees. Displaying
      anger makes the problem or situation worse. Most companies keep
      electronic records of disputes with customers. Let your travel agent
      solve the problem.
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Dame Julie Andrews Named Godmother of Crystal Cruises' Crystal Serenity
Legendary Entertainer to Christen New Ship on July 3, 2003

LOS ANGELES, Dec. 5 -- Legendary entertainer Dame Julie Andrews has been named Godmother of Crystal Cruises' third ship, Crystal Serenity, which premieres in July 2003. As Godmother, Ms. Andrews joins an elite group of royalty and heads of state, such as Queen Elizabeth, Margaret Thatcher and Jacqueline Kennedy Onassis, who have all served as ship godmothers. Ms. Andrews will christen Crystal Serenity into service with the time-honored tradition of breaking a bottle of champagne against the ship's hull at the port of Southampton, U.K. on July 3, 2003. In conjunction with the christening, Crystal Cruises will honor Ms. Andrews with a fundraising gala aboard Crystal Serenity benefiting her chosen charity.

"As a world renowned performer, Ms. Andrews' remarkable career has solidified her stature as an international legend and secured her place in the hearts of generations of fans around the world," said Gregg Michel, president, Crystal Cruises. "Her refined sense of style, elegance and immense talent are so closely aligned with Crystal's reputation that she is the perfect choice for Crystal Serenity's Godmother. It is a joy and honor for everyone at Crystal Cruises to have Ms. Andrews send our glorious new ship into service."

An Academy Award and two-time Golden Globe Winner, Ms. Andrews' distinguished career includes beloved roles in the classic films "The Sound of Music," "Mary Poppins," "Victor/Victoria," "Thoroughly Modern Millie," "S.O.B.," and "10," to mention a few. Most recently, she starred in Disney's hugely successful "The Princess Diaries." On stage, she created the title role of Eliza Doolittle in "My Fair Lady," Guinevere in "Camelot," and returned to Broadway in 1994 to star in the stage version of "Victor/Victoria." Proving her success in all mediums of entertainment, Ms. Andrews has also been nominated for several Tony and Emmy Awards, as well as a Grammy. In addition to her accomplishments in film, television, stage and recording, she has penned several best-selling children's books such as "Mandy," "The Last of the Really Great Whangdoodles," "Little Bo," and the "Dumpy the Dump Truck" series co-written with her daughter Emma Walton Hamilton.

Ms. Andrews' newest role as Crystal Serenity's Godmother is just one part of her busy year. The actress is currently filming two television movies based on the popular Eloise books, "Eloise at the Plaza" and "Eloise at Christmastime." Next year, she will also begin filming the follow up to the "Princess Diaries." In addition, the "Julie Andrews Collection" will be launched as a publishing imprint at Harper Collins, which will include books written by Ms. Andrews and her daughter Emma, as well as discovering new authors and out-of-print gems worthy of resurrection.

The tradition of ship christenings can be traced as far back as the third millennium B.C. From the early Vikings to the Greeks and Romans and later through the Middle Ages, the blessing of a ship has always been an important precursor to a ship's maiden voyage. These roots have led to the more traditional practice of breaking a bottle across the ship's hull before its first sail.

Crystal Cruises' two current ships -- Crystal Harmony, which was christened in 1990 by Mary Tyler Moore and Crystal Symphony, christened in 1995 by Angela Lansbury -- have redefined luxury cruising. The cruise line has been continuously rated as having the top ships and offering the best service. For seven consecutive years, Crystal Cruises has been named best large-ship line in readers' surveys conducted by Conde Nast Traveler and Travel + Leisure magazines.

Crystal Serenity, the third ship in Crystal Cruises' award-winning Six-Star fleet, will continue the tradition of luxury appointments and service, offering one of the highest guest to space ratios in the industry, the best in fine dining, featuring partnerships with internationally acclaimed restaurants Valentino and Nobu, as well as a Feng Shui designed spa. The long anticipated Crystal Serenity will build upon the best of the fleet and expand Crystal's travel itineraries, allowing the line to visit all seven continents next year.

Quality choices have been Crystal's signature since the line's inception in 1988. Expanding on its award-winning formula for luxury ship cruising, Crystal Cruises is adding more of its most successful features to Crystal Serenity. At 1,080 guests and 68,000 tons, this elegant vessel will offer more dining venues, more penthouse accommodations, more staterooms with verandahs, more entertainment lounges, and more fitness options, among other features.

Crystal Cruises is booked exclusively through professional travel agents. For a complimentary 2003 Cruise Guide, please call 800-820-6663. Visit the luxury liner's website at

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Celebrity Cruises Modifies Culinary Operations

MIAMI, Dec. 3 -- Blending its award-winning culinary heritage with a series of new brand initiatives, Celebrity Cruises has entered a new three-year concession agreement with Apollo Ship Chandlers, replacing the former catering partnership arrangement.

Under the new agreement, Apollo will handle food and beverage purchasing, sourcing of crew, warehousing and logistics coordination for Celebrity. Most shipboard colleagues who were formerly Celebrity Catering Services Partnership employees are now employees of Celebrity Cruises.

"We are thrilled about this new relationship with our colleagues at Apollo, who, with Master Chef Michel Roux, have done an incredible job of placing Celebrity at the forefront of the culinary arena," said Celebrity's Senior Vice President of Fleet Operations, Dietmar Wertanzl. "Our new agreement will bring no major changes in terms of the guest experience; in fact, with the expertise and highly skilled personnel remaining, Celebrity will continue to provide an outstanding culinary product, with constant innovation and some new tastes of luxury."

Master Chef Michel Roux, culinary and wine consultant for Celebrity since its inception, will continue to design, evaluate and revise Celebrity's menus and wine lists fleetwide, oversee executive chef training and make periodic quality control inspections onboard Celebrity ships.

Celebrity's cuisine has received countless endorsements in its 12-year history. Most recently, Porthole Cruise Magazine's annual Readers' Choice Awards (December 2002) singled out Celebrity for offering the "Best Main Dining Room Cuisine," after ranking Millennium's intimate "Olympic" restaurant first among the top 10 "Most Scrumptious Restaurants at Sea" (August 2002).

The highest-rated premium cruise line in the industry, Celebrity Cruises' nine-ship fleet is the youngest of any major cruise line. Celebrity sails in Alaska, Bermuda, the Caribbean, Europe, Hawaii, the Panama Canal and South America. For more information, call your travel agent, dial 1-800-437-3111, or visit the Celebrity web site at

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194 Fall Ill on Carnival Lines Bahamas Cruise

MIAMI, Mon Dec 2 -- US health inspectors boarded the Carnival Fascination in Miami on Monday to investigate another seaborne outbreak of suspected Norwalk-like virus that sickened 194 people during a weekend cruise.

The 855-foot Carnival Cruise Line vessel is the third ship in recent weeks to report large outbreaks of vomiting, diarrhea and other symptoms of Norwalk-like virus, which is considered non-fatal and generally clears up within a few days.

Disney Cruise Line, a unit of the entertainment group Walt Disney Co., last Wednesday canceled a week-long cruise in order to disinfect its Disney Magic ship after more than 450 people reported Norwalk-like sicknesses on two cruises.

Holland America, which like Carnival Cruise is also a unit of Carnival Corp, also canceled a voyage of its vessel Amsterdam to disinfect the ship. The Amsterdam, which had more than 500 people report illnesses, resumed regular sailings on Sunday.

"We had 190 guests and four crew (on the Fascination) reporting Norwalk-like symptoms, such as vomiting and diarrhea," said Jennifer de la Cruz, a spokeswoman for Miami-based Carnival Cruise Line. "We won't know for a while what is causing the illnesses, but we are treating it like Norwalk-like virus."

De la Cruz said health inspectors from the US Centers for Disease Control were now aboard the Fascination and crews were scrubbing down the ship before 2,183 new passengers boarded for a scheduled four-day Caribbean sailing later on Monday.

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Navigator of the Seas Arrives In Miami
Royal Caribbean's Newest Addition Offers New Entertainment, Dining Venues And Expanded Kids Areas

MIAMI, Dec. 2 -- Having left the Kvaerner Masa Yards in Turku, Finland, covered in an inch of snow, Royal Caribbean's newest addition, Navigator of the Seas, arrived in Miami today, ready to begin taking guests out to enjoy the Caribbean sun. Navigator first will sail a series of inaugural events before beginning her scheduled year-round itineraries -- seven-night, alternating Eastern and Western Caribbean cruises. She will be named on Dec. 6 in Miami by tennis legend Stefanie Graf.

Navigator of the Seas shares all the beauty, elegance and energy of her sister Voyager-class ships. She also will share a berth with one of them at the Port of Miami. Each Saturday, Navigator will join Explorer of the Seas, giving cruise guests and locals a sight never before seen -- two of the four largest cruise ships in the world docked side by side.

"Navigator of the Seas takes the best of the many outstanding Voyager- class features and adds a slew of new amenities and activities," said Jack Williams, president and chief operating officer of Royal Caribbean International. "Navigator truly reflects our commitment to provide an exhilarating onboard experience for our guests."

Navigator of the Seas shares the signature features guests have come to expect from a Voyager-class ship, including a rock climbing wall, ice skating rink, in-line skating track, one of the largest spa and fitness complexes afloat, and the Royal Promenade -- a shopping, dining and entertainment "street," longer than a football field, running through the middle of the ship.

But 3,114-passenger Navigator of the Seas also offers cruisers an unparalleled number of exciting things to see, do and experience all of her own, including the company's first-ever wine bar, a Latin Jazz bar, Royal Caribbean's Chops Grille steakhouse, and a new Asian fusion restaurant, Jade. In addition, Navigator features expanded kids activities areas with three new teen-only hangouts -- an ultra-hip nightclub, a laid-back lounge, and a private sundeck. Navigator also has a slightly different look than her sister ships, with more exterior glass offering even grander views from balcony staterooms

Navigator of the Seas begins sailing her Caribbean itineraries on Dec. 14. Ports of call include stops in the Bahamas, U.S. Virgin Islands, Puerto Rico, Jamaica, Mexico and Grand Cayman, as well as Royal Caribbean's private beach paradise of Labadee, Hispanola.

Royal Caribbean International is a global cruise brand currently with 16 ships in service and three more under construction or on firm order. The company also offers unique land tour packages in Alaska, Canada and Europe through its cruise-tour division. For additional information about the cruise line, please visit the company's web site at or call 800-327-6700.

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Costa Crociere S.p.A. Contracts with Allin Corporation for Interactive Television; Allin Adds New Cruise Line Client and Four Implementations

PITTSBURGH, Dec. 2 -- Allin Corporation announced that it has contracted with Costa Crociere S.p.A. to implement interactive television systems on four vessels. Costa Mediterranea, Costa's newest vessel when it sails in June of 2003, will be the first ship in the Costa fleet with interactive television. Costa Atlantica is scheduled to be installed immediately after completion of the Costa Mediterranea system. The remaining two implementations onboard Costa Fortuna and Costa Magica are scheduled in conjunction with Costa's new build program, Costa Fortuna in the third quarter of 2003 and Costa Magica in the third quarter of 2004. Costa Crociere S.p.A. is the number one cruise company in Italy and Europe, and is the market leader in France, Spain, Switzerland and South America. It has the most advanced fleet on the continent (8 ships totaling around 414,000 gross tonnage with a capacity of approximately 10,800 guests).

"Allin is very pleased to add Costa Crociere S.p.A. to our growing client base in interactive media," commented Rich Talarico, Allin's CEO. "Working closely with Costa in the design phase, Allin was able to develop a system specifically designed to satisfy the requirements of Costa's guests and unique itineraries. Allin has used its over eight years of cruise industry experience to ensure that the system we have designed for Costa will provide them with an attractive return on investment given their specific needs."

"When Costa began looking for a provider for interactive television, we put together our requirements and priorities based on our market," commented Giovanni Onorato, Vice President of Cruise Operations for Costa Crociere S.p.A. "While we were aware of Allin's capabilities, we did an extensive evaluation of the interactive television market place and held discussions with various parties. Our evaluation showed that one fact stood out, no one else has the experience in the cruise industry and the broad base of operating interactive television systems that Allin does. We needed to believe that the systems would be reliable with unparalleled up time and the population of existing Allin systems was able to provide us with that comfort."

The interactive television solutions will use the latest in Web technology to provide Costa's guests with an enhanced in-cabin cruise experience. Costa's guests will enjoy the convenience of using their in-stateroom TV sets to access a variety of electronic commerce services such as previewing shore excursions, watching on-demand movies and informational videos, ordering room service, and reviewing their folio accounts and shipboard activities. The Allin solution will interface with the vessel's hotel management system to allow direct billing to guest accounts for E-commerce transactions processed through the interactive television system.

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Holland America's New Zuiderdam Arrived at Port Everglades Monday, Dec. 2, 2002

WHAT: Holland America Line's newest cruise ship, the 1,848-passenger ms Zuiderdam arrives at Port Everglades from the Italian shipyard where it was built. The 85,000-gross-registered-ton Zuiderdam will sail seven-day alternating eastern and western Caribbean cruises from Fort Lauderdale beginning Dec. 14.

The 951-foot-long ship has 924 cabins, 85 percent of which have an ocean view. The Zuiderdam features 67 percent verandah cabins as well as five-star concierge service for the exclusive use of penthouse and deluxe verandah suite guests. New features aboard Zuiderdam include a disco, casual "round-the-clock" Windstar cafe, Internet cafe, Internet/e-mail data ports in all staterooms, a cabaret-style show lounge, an alternative restaurant featuring fine Pacific Northwest specialties and wines, a casual Lido buffet and the largest spa facilities in the fleet.

WHEN: Monday, Dec. 2, 2002. The Zuiderdam is expected to reach the entrance channel at approximately 2:30 p.m., arriving dockside at approximately 3 p.m.

WHO: Holland America Line is the fourth-largest cruise line in the world operating a fleet of 11 premium cruise ships calling on 280 destinations worldwide, including Alaska, the Caribbean, eastern Canada, Europe, Mexico, New England, Panama Canal and the South Pacific.

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Amsterdam to Sail as Scheduled on December 1st 'The Cleanest Ship at Sea departs on a 10-day Caribbean Cruise'

SEATTLE, Nov. 29 -- Holland America Line's ms Amsterdam is to re-enter service Sunday, Dec. 1, on a scheduled Caribbean cruise following a 10-day hiatus to break the cycle of NLV that had affected guests on earlier sailings. Holland America canceled a 10-day Caribbean cruise Nov. 21 to break the person-to-person transmission of the ailment and for a thorough bow-to-stern sanitization of the 61,000-ton vessel.

"Our guests can have complete confidence that they will be sailing on the cleanest ship at sea," said A. Kirk Lanterman, Chairman and CEO. "Holland America and the crew of the ms Amsterdam have gone to extraordinary efforts to provide guests peace of mind."

"The aggressive cleaning and sanitizing protocol, combined with the length of time the ship was out of service, provided a great opportunity to break the person-to-person cycle of the virus," said Lieutenant Commander Jon Schoor, assistant deputy chief, vessel sanitation program, US Centers for Disease Control (CDC). "Holland America Line continues to go above and beyond to provide a clean and safe ship."

Cleaning and sanitizing was accomplished by the 573 crew members, supplemented by more than 40 specialized subcontractors. Dr. Megan Murray, epidemiologist and infectious disease specialist at the Harvard School of Public Health, supervised the efforts for Holland America Line.

"Holland America has implemented every feasible measure to reduce the likelihood of NLV transmission aboard the Amsterdam," said Dr. Murray. "Based on the efforts taken to clean the ship and the sanitation procedures in place, there is no reason to believe that there will be further transmission of NLV onboard the ship." 

"The measures we had implemented on earlier cruises already had reduced the number of new cases," added Lanterman. "But, we decided to take the extraordinary action of taking the ship out of service to eliminate any doubts future guests might have. We've learned a great deal through this recent challenge," commented Lanterman. "We have a keen understanding of how important it is to communicate with our guests early and often when faced with these types of situations. We will endeavor to provide more advance notice and more choices. For example, prior to this Dec. 1st sailing, we reached out to everyone booked on the cruise to ensure that they understood the situation and their options. Passengers uneasy about sailing were offered other cruises, future travel credits or refunds. It was satisfying to see that a very small number of guests changed their plans, and the ship is sailing near full capacity."

Measures taken on board the Amsterdam to clean and sanitize the vessel included:

* Removing and sanitizing all loose objects from the passenger staterooms including television remote controls, ice buckets and ashtrays -- even bibles.

* Disinfecting all surfaces in the casino, including poker chips and currency.

* Cleaning all surfaces of the public rooms, restaurants, hallways, and staterooms.

* Treating all surfaces, furniture and fabrics in staterooms, dining areas and public rooms with a liquid sanitizing solution.

* Thoroughly laundering all bedclothes and linens with special cleaners.

* Discarding all pillows (nearly 2,500) and replacing with new.

* Disinfecting all glassware, silverware, plates, bowls and serving dishes.

* Cleaning and sanitizing all crew areas, galleys and marshalling areas.

* Steam cleaning carpets.

Earlier in the summer the Amsterdam received a score of 96 out of 100 on its vessel sanitation inspection by United States Public Health. The ship also received the prestigious "Ship of the Year" award from the respected The World Ocean & Cruise Liner Society. The 1,380-passenger Amsterdam is to depart on a 10-day "Wayfarer" Caribbean cruise, calling at Willemstad, Curacao; La Guaira, Venezuela; Port of Spain, Trinidad; Fort-de-France, Martinique; St. Thomas, USVI; and Half Moon Cay, Bahamas. Currently, 1,261 passengers are scheduled to sail on the cruise.

For more information, consult a professional travel agent, call 1-877-SAIL-HAL (877-724-5425) or visit

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New 10- & 12-Day Cruises from Copenhagen, London, and Lisbon

Seattle, WA, Nov. 29, 2002 — Windstar Cruises launches its first-ever season in the Baltic in 2003, featuring an overnight visit to St. Petersburg, Russia. Guests will be able to enjoy the many celebrations taking place in honor of St. Petersburg’s 300th anniversary.

The 308-passenger luxury sailing yacht Wind Surf will journey to the Baltic and Northern Europe on a total of eight cruises from June 29 to September 11, 2003. Three different itineraries are offered including two 10-day cruises between Lisbon, Portugal and London, England; two 12-day cruises between London, England and Copenhagen, Denmark; and four 10-day cruises roundtrip from Copenhagen, Denmark.

The countries she will call on include Denmark, Belgium, The Netherlands, Russia, Germany, Latvia, Estonia, Finland, Norway, England, Scotland, France, Spain, and Portugal, many of those for the first time ever. All cruises also have days at sea that allows guests to indulge in one of the many first-class services offered by a pampering, yet unpretentious staff.

"We strive to continually explore new regions and offer our guests a chance to experience these wonderful places in a most unconventional and totally satisfying way. The Baltic itinerary in particular will be the cruise of a lifetime allowing our guests to participate in St. Petersburg’s historic birthday celebration, a city whose beauty is now three centuries old," said Tom Russell, vice president of marketing and sales for Windstar Cruises.

"Each of these destinations, from the rugged coastline of Great Britain to the dramatic fjords of Norway, make a glorious backdrop for the stylish Wind Surf," added Russell.

The luxury sailing yacht Wind Surf offers four cruise departures from Copenhagen, Denmark on July 20 and 31, and August 10, and 20, 2003. The full itinerary for these 10-day odysseys includes port calls to Copenhagen and Bornholm, Denmark; Rostock, Germany; Ventspils, Latvia; Tallin, Estonia; St. Petersburg, Russia and Helsinki, Finland.

St. Petersburg is a city consisting of 42 islands linked by 360 bridges on the river Neva. Arrival of the Wind Surf marks a unique experience for both guests onboard the sailing yacht as well as the Russian citizens of St. Petersburg. The 10-day cruise includes an overnight in its port and the chance to visit some of the three million priceless art treasures housed at the Hermitage Museum.

Other attractions on this history-laden cruise tour include the famous Tivoli Gardens and the celebration of the life of Hans Christian Andersen, the fabled "Little Mermaid," in Copenhagen. Helsinki lures visitors to its shores with charming gardens and beautiful parks. One of the Baltic’s most important seaports, Rostock, Germany, is filled with 13th and 14th century buildings that are of high historic architectural significance. And a visit to the important city of Berlin is also being offered from Rostock.

Four additional itineraries allow guests intimate access to Northern Europe’s most majestic ports of call.

On June 29 and September 11, 2003, the 10-day Lisbon, Portugal to London (Dover), England (and reverse) cruise provides an unmatched sailing adventure as it transports guests from the warmth and serenity of Lisbon to the infamous and stunning white cliffs of Dover, the gateway to London.

On these 10-day sailing’s guests visit the ports of Lisbon and Leixos (Oporto), Portugal; Villagarcia de Arosa and La Coruna, Spain; St. Jean De Luz, La Pallice (La Rochelle), Bell Isle (La Palais) and Le Havre, France and London (Dover), England. There is also one day at sea when guest can enjoy a therapeutic massage or send a photo back home from the Internet center.

Highlights of this voyage encompass a variety of Europe’s most inviting seaside cities. Stops at the tip of the Iberian Peninsula feature the resort town of Villagarcia de Arosa, just a short distance from the holy shrine at Santiago de Compostela; and enchanting La Coruna, home to the Tower of Hercules, built by the Romans in A.D. 2.

A historical and significant stop is Le Havre, France where the Wind Surf was built. It is the gateway to the Normandy landing beaches, the site of D-Day, and one of France’s chief seaports.

Two 12-day sailings depart July 9 and August 30, 2003, taking guests to 10 different ports with three days at sea. The cruise begins in London (Dover), England and continues on to Zeebrugge, Belgium; Amsterdam, The Netherlands; Leith (Edinburgh), Invergordon (Inverness), and Kirkwall (Orkney Islands) in Scotland; Stavanger and Oslo, Norway; Arhus and Copenhagen, Denmark.

Explore Amsterdam’s 60 miles of tree-lined canals and one of Europe’s finest museums, the renowned Vincent Van Gogh Museum. Enjoy the charm and color of Denmark’s capital, Copenhagen, with its lively outdoor cafes and quayside restaurants.

A total of eight cruises, 10- and 12-days in length, will sail on the waters off of the Northern European Coast. Cruise-only rates start at $4,202, per person, double occupancy including port charges and taxes

To receive brochures or for more information contact 1-877-827-7245. For reservations contact a travel agent or call Windstar at 1-800-258-7245. Sail over to Windstar Cruises online at

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11-Day Cruise Heralds Luxury Line’s 12th Season of Aegean Sailings

Seattle, WA, Nov. 22, 2002 — Windstar Cruises introduces a new 11-day Greek Isles cruise itinerary for 2003. The addition of four longer sailings between Athens, Greece and Venice, Italy complements the company’s popular 7-day Greek Isles cruise program between Athens, Greece and Istanbul, Turkey.

The line is celebrating a dozen consecutive years of cruises to the Greek Isles. The islands are serviced by the 148-passenger sailing yachts Wind Star and Wind Spirit.

In 2003 the ships visit intriguing ports of call in Greece, Turkey, Croatia, and Italy while winding through the Aegean, Ionian, and Mediterranean Seas. A total of 30 cruises will sail through the island-dotted seas from May 3 to October 25, 2003. Cruise-only rates start at $2,612 per person, double occupancy.

"A romantic Windstar cruise is a perfect match for the illustrious Greek Isles. The addition of a longer cruise offers vacationers more choice and captivating ports that are really off the beaten path," remarked Tom Russell, vice president of sales and marketing for Windstar Cruises. "Sailing is the best way to explore the vibrant cultures of these regions so rich in history and beauty."

The four 11-day cruises on the Wind Star bring guests to destinations that offer a diversity of sights, from the natural springs on the rugged island of Kythira, Greece to the historic ruins of a 2,500-year-old culture in Athens, Greece.

Departing on May 20 and 31, and August 5 and 16, 2003, the 11-day itinerary calls at Venice, Italy; Hvar (Venice to Athens only), Korcula (Athens to Venice only) and Dubrovnik, Croatia; day at sea; Katakolon, Kythira, Santorini, and Patmos, Greece; Kusadasi, Turkey; Mykonos and Athens, Greece.

Highlights of the longer 11-day cruise include visits to the original location of the Olympic Games in Katakolon; a church with paintings by Raphael and Titian in Dubrovnik; and in Kusadasi a visit to Ephesus, one of the most awe-inspiring archaeological sites in the world.

A full day of sailing the Aegean and Ionian Seas brings the opportunity to marvel at the villas clinging to the coastline. And weather permitting, the ship’s master offers guests the chance to steer the 5,350 ton (grt) sailing ship from the wheel on the flying bridge.

The unusual vacation experience found aboard a Windstar sailing ship provides the momentary pleasures of owning a private yacht to take in the splendid sunsets from and rise early to view the islands awakening to another glorious day.

Now embarking on 12 years of popular seven-day cruises between Athens, Greece and Istanbul, Turkey, cruises depart each Saturday for 24 weeks from May 10 to October 18, 2003.

The Wind Spirit’s weeklong Greek Isles escape brings guests in comfort and style to the islands of Mykonos, Santorini and Rhodes, Greece; and Bodrum and Kusadasi, Turkey. There is also one day at sea that allows guests to enjoy the wonders of this touch-button sailing yacht.

Sailing aboard Wind Spirit, the past comes alive as guests discover the stunning Acropolis, Partheon and the Temple of Athena Nike in Athens, Greece. These 2,500-year-old ruins engage its visitors with a window to ancient civilization and the opportunity to appreciate structural longevity. The past encounters the present in Athens’ metropolis where ruins are surrounded by fashionable shops and a lively city. Athens also reveals itself as a European hot spot with its share of trendy restaurants. Meanwhile the other embark/debark city on this seven-day getaway enables guests to visit the wonders of centuries-old Constantinople in Istanbul, Turkey.

Another cruise highlight is Santorini, Greece, a crescent-shaped volcanic island that protrudes from the azure blue sea and gives visitors the chance to enjoy the magnificent view from terrace cafes of Fira via a 1,000-foot funicular journey.

Windstar also offers two unique 7-day repositioning cruises onboard Wind Spirit on May 3 and October 25, 2003. Guests may visit the lush olive groves on the original "Island of Romance", Capri, Italy, while voyaging between Rome, Italy and Athens, Greece. Stops on this seven-day journey include Capri and Messina (Sicily) Italy; Gythion, Navplion, and Ermoupolis, Greece.

Gythion, Greece is an ancient port city with a plethora of attractive sightseeing possibilities. They include the grand cathedrals Caves of Diros, with underground lakes dating back two million years.

Windstar’s Greek Isles cruises captivate guests by escorting them on lustrous seas to ports that will stimulate their senses with the sights and sounds of coastal cultures, both old and new. The trademark of this upscale line is to provide their guests a carefree and elegant environment from which to visit these southern European countries.

Windstar offers optional trip cancellation protection that provides cash back when you cancel for any reason prior to 24-hours before departure.

To receive brochures or for more information call 1-877-827-7245. For reservations contact a travel agent or call Windstar at 1-800-258-7245. Sail over to Windstar Cruises online at

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Celebrity Cruises Launches First Charleston Sailings

MIAMI -- Celebrity Cruises' 1,870-guest Galaxy made its first sailing originating from the Port of Charleston on November 29th. Galaxy is the first Celebrity Cruises ship to sail from the historic South Carolina seaport.

The 77,713-ton Galaxy will dock at the Port of Charleston at approximately 7:30 p.m. Tuesday. The ship will make 10 sailings from Charleston through March 7, 2003, consisting of 9-, 10-, and 11-night Caribbean cruises.

"We are very excited to be sailing from Charleston for the first time," said Steve Hancock, senior vice president of Marketing for Celebrity Cruises. "Charleston is a fantastic and historic city and an ideal location for guests throughout the east coast to board Galaxy for a rejuvenating, enriching, and luxurious Caribbean vacation."

Galaxy will make five 10-night cruises, four 11-night cruises, and one 9- night cruise, all with a variety of ports of call throughout the Caribbean. The 10-nights sailings depart on Tuesdays and Fridays (December 3 and 13, 2002; January 3 and 24; and February 14, 2003) with two different itineraries. Four of the sailings will make port calls in Nassau, Bahamas; Belize City, Belize; Cozumel, Mexico; George Town, Cayman Islands; and Key West Florida. The fifth sailing will make port calls in Nassau, Bahamas; Tortola, British Virgin Islands; Philipsburg, St. Maarten; St. Thomas, U.S. Virgin Islands; and San Juan Puerto Rico.

The four 11-night sailings, departing on Mondays, will make port calls in Tortola, British Virgin Islands; St. John's, Antigua; Philipsburg, St. Maarten; St. Thomas, U.S. Virgin Islands; San Juan, Puerto Rico; and Nassau, Bahamas.

The 9-night sailing, departing on a Friday, will make port calls in Nassau, Bahamas; Belize City, Belize; Cozumel, Mexico; and George Town, Cayman Islands.

Galaxy arrives in Charleston at the completion of an extended summer season of sailings from Baltimore, Maryland. Upon its completion of Charleston cruises, the ship will return to Baltimore.

Bookings for all Charleston sailings are currently available, from $1,100 for the 10-night sailings, per-person, double occupancy; from $1,239, for the 11-night sailings, per-person, double occupancy; and from $1,174, for the 9- night sailing, per-person, double occupancy.

The highest-rated premium cruise line in the industry, Celebrity Cruises' nine-ship fleet is the youngest of any major cruise line. Celebrity sails in Alaska, Bermuda, the Caribbean, Europe, Hawaii, the Panama Canal and South America. For more information, call your travel agent, dial 1-800-437-3111, or visit the Celebrity web site at

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CDC Update: Outbreak of Gastrointestinal Illness Aboard Cruise Ships

  WHO: David Forney, CDC vessel sanitation expert

  WHAT:  To discuss CDC's Vessel Sanitation Program investigations of
             persistent outbreaks of gastrointestinal illness among
             passengers aboard cruise ships.

             Mr. Forney will update the status of outbreaks of
             gastrointestinal virus aboard cruise ships.  The information
             will also describe measures people can take to protect
             themselves from the spread of gastrointestinal illness.

  WHERE: A full transcript of this teleconference will be available
             today following the teleconference on the CDC website at

The Centers for Disease Control and Prevention (CDC) protects people's health and safety by preventing and controlling diseases and injuries; enhances health decisions by providing credible information on critical health issues; and promotes healthy living through strong partnerships with local, national and international organizations.

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Get a Taste of a Royal Caribbean Alaskan Cruise With a Simple Click of the Remote
Travel Channel to Broadcast Inside Passage Adventure on Radiance of the Seas

MIAMI, Nov. 27 -- For an up-close account of an outstanding Alaskan cruise vacation experience, viewers can tune in to an hour-long Travel Channel special, "Great Cruises, Radiance of the Seas," airing Dec. 1, 2002. The special takes viewers on a Royal Caribbean International Alaskan adventure over both land and sea.

"Royal Caribbean offers unparalleled Alaskan cruise adventures with three beautiful ships and 20 different proprietary land-tour packages," said Dan Hanrahan, senior vice president, Marketing and Sales, for Royal Caribbean. "We're excited that the Travel Channel will give viewers a sneak peek at this amazing vacation experience, once considered a once-in-a-lifetime trip and now more accessible than ever."

The Travel Channel broadcast will offer viewers an opportunity to experience the beauty of Alaska as well as the breadth of activities available onboard Royal Caribbean's beautiful Radiance of the Seas -- a ship that boasts nearly three acres of glass and a high percentage of balcony cabins ensuring guests fully experience the awe-inspiring sights of America's last frontier. Those who tune in will go behind the scenes and learn what it takes to run a 2,100-passenger cruise ship and sample onboard activities and ship features, such as a nine-hole miniature golf course and the only self-leveling billiard tables at sea.

Shore-side, viewers will experience Royal Caribbean's Wilderness Express glass-domed train car, as it journeys to the heart of Alaska's interior and the spectacular Denali National Park. The Travel Channel special also takes watchers along on shore excursions, including a thrilling dog-sled ride, Hubard Glacier helicopter tour, and a wilderness tour to remote areas.

Royal Caribbean offers seven-night Hubbard Glacier/Inside Passage cruises onboard Radiance of the Seas and Vision of the Seas throughout the summer months. Departing from Vancouver, Inside Passage cruises call in Juneau, Skagway and Ketchikan. Royal Caribbean also offers seven-night Gulf of Alaska cruises, including stops in Ketchikan, Skagway, Juneau and Sitka on Legend of the Seas. Twenty different land-tour packages are offered in conjunction with Gulf of Alaska sailings.

Royal Caribbean International is a global cruise brand currently with 16 ships in service and three more under construction or on firm order. The company also offers unique land tour packages in Alaska, Canada and Europe through its cruise-tour division. For additional information about the cruise line, please visit the company's web site at or call 800-327-6700.

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More Disney Cruise Line Travelers Fall Ill in Latest Sea Borne Outbreak

Disney Cruise Line said Monday, November 25th, that several dozen travelers and crewmembers on its ship Magic are complaining of a vicious stomach ailment, Tuesday's Wall Street Journal reported.

Aboard the same oceanliner last week, a similar illness laid low more than 300 people. That comes in the wake of a series of health problems aboard the cruise ship Amsterdam, which is operated by Holland America Line. On that vessel, more than 500 people have reported severe stomach ailments, stemming from four separate trips.

Investigators believe that in both cases the highly contagious illness was brought on board by a passenger, and wasn't caused by shipboard sanitary problems. Still, the outbreaks draw attention to the system for ship inspections. These two ships passed their most recent health inspections, which are conducted by the federal government's Centers for Disease Control and Prevention . Several other ships are still sailing that have failed at least one health inspection this year, including two that failed twice.

The vast majority of cruise ships pass inspection. However, a range of ships have failed at least one check this year, from small, exclusive vessels to mass- market goliaths. Included in the eight ships that received failing grades is the 25-passenger Nautilus Explorer, which sails Alaska and British Columbia's Inner Passage, as well as Carnival Corp.'s 1,600-passenger Jubilee, which sails Caribbean itineraries from Tampa, Fla. Both ships were cited for shortcomings in water-purification procedures.

A spokeswoman for Carnival, which also owns Holland America Line, says its 18 ships rarely fail inspection, but when they do "we immediately rectify the deficiencies and request a re-inspection." In a later inspection, the Jubilee passed muster.

In general, ship inspection scores have been rising in recent years as new state-of-the-art ships replace older ones. "The number of outbreaks related to food and water isn't at nearly the rate it was 10 years ago," says David Forney of the CDC.

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Royal Caribbean Wins Award for 'Best Travel Web Site'
Cruise Line Takes Top Prize in Travel Category At the Web Marketing Association Awards

MIAMI, Nov. 26 -- Royal Caribbean International's official Web site,, has received top honors from the Web Marketing Association (WMA) for the second year in a row. The site's enhanced Alaska section was named "Best Travel Web Site" by an independent panel of experts in Internet design, navigation and innovation.

"Our goal is for the Web site to provide a dynamic and engaging experience that conveys the excitement of a Royal Caribbean cruise vacation," said Barbara Shrut, vice president, Customer Loyalty and eMarketing, Royal Caribbean International. "The site was designed to give our guests and future guests a taste of the exciting things to come on their Alaskan cruise vacation, but we're pleased to receive recognition from the industry for our use of the latest Internet technologies."

The Web site offers travelers a virtual vacation experience with vibrant, on-location videos and cutting-edge Web page design and graphics. Video selections take site-goers soaring by helicopter over an awe-inspiring glacier or racing over the snow on a dogsled being pulled by a team of Alaskan huskies. Visitors can also experience sea kayaking along a pristine shoreline and get a sneak peak at the inside of one of Royal Caribbean's Wilderness Express train cars -- the world's largest glass-domed train cars -- as it rides the rails, offering spectacular views of the Alaskan interior.

"Meet the Guide" options allow guests to get to know Royal Caribbean's expert staff leading the adventures, while digital postcards let site visitors share their excitement for their upcoming cruise -- and breathtaking photos of Alaska -- with friends and family.

In 2001, enhancements to the Caribbean and Europe portions of the Web site placed first in the "Outstanding Web site" category, recognizing work above and beyond the standard of excellence.

Since 1997, the WMA has hosted the Web Awards, an annual competition designed to judge corporate Web sites against an Internet standard and against peer sites within their industry. This year, more than 1,300 sites were entered in 78 different industry categories, making it the most competitive yet.

Royal Caribbean International is a global cruise brand currently with 16 ships in service with the launch of Navigator of the Seas in December and three more under construction or on firm order. For additional information about the cruise line, please visit the company's Internet Web site at or call 800-327-6700.

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Don't Rock the Boat Poll on Cruise Line Tipping Online at

NORWALK, Conn., Nov. 25 -- Travelers Advantage has launched a new "Don't Rock the Boat!" online poll, so travelers can weigh in on a question of growing concern: How much cruise passengers should tip shipboard staff?

"Cruises have become more affordable and popular during the past 12 to 18 months. As a result, travelers and especially first time cruise passengers are unfamiliar with gratuity practices aboard a ship," Travelers Advantage Vice President Julia Ryan said. "We don't want to rock the boat, but we want to gauge what travelers tip the staff who serve the meals, clean the cabins and mix the drinks. We also want to know if travelers realize that gratuities are a significant source of income for a ship's onboard employees," Ms. Ryan added.

The poll is open to all visitors at who click on the "we want to know what you think" link and answer seven quick questions.

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Steiner Leisure Limited Announces Renewal of Agreement with Holland America Lines

NASSAU, The Bahamas--Steiner Leisure Limited has renewed its agreement with Holland America Lines for a further two-year term through November 2007. The new agreement enables the Company to continue its long relationship to be the exclusive provider of unique spa and massage services, hair dressing and beauty treatments, and fitness programs on the existing Holland America Lines fleet of 10 cruise ships, as well as on all ships it introduces into service during the term of this agreement.

Leonard I. Fluxman, President and Chief Executive Officer of Steiner Leisure Limited, commented, "We are very excited about our contract renewal with Holland America Lines, which reflects the commitment by both parties to continue our mutually successful association. Steiner Leisure is proud to continue to be associated with the traditions and excellence of Holland America and we look forward to launching our Greenhouse spa and salon brand on Holland America's ships."

Steiner Leisure Limited is a worldwide provider of spa services. The Company's operations include spas and salons on 105 cruise ships, and in 52 resort spas and 17 luxury day spas. Our cruise line and land-based resort customers include Carnival Cruise Line, Royal Caribbean Cruise Lines, Princess Cruises, Disney Cruises, Celebrity Cruises, Norwegian Cruise Lines, Holland America Lines, Marriott, Park Place Entertainment and Kerzner International. Elemis Limited manufactures its Elemis® brand for use in our cruise ships and land-based spas. This top quality European line of beauty products is also distributed worldwide to hotels, salons, health clubs and destination spas. Elemis®, as well as other Steiner private label products, including La Therapie®, Ionithermie, and Steiner Hair Care, are available at

Steiner Leisure also owns and operates three post secondary schools (comprised of a total of eight campuses) located in Miami, Fort Lauderdale, Orlando and Sarasota, Florida; Baltimore, Maryland; York, Pennsylvania and Charlottesville and Winchester, Virginia. Offering degree and non-degree programs in massage therapy and skin care, these schools train and qualify spa professionals for health and beauty positions within the Steiner family of companies or other industry entities.

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Unless otherwise noted, all news items are sourced by individual cruise lines, cruise-related industries, and their agents.

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