News from the world of cruise travel ~
June 16-30, 2004
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Members of the International Council of Cruise Lines 100% Compliant With ISPS Code
News of Full Compliance Comes as Ships and Ports
around the World Race to July 1 Deadline
ARLINGTON, Va., June 29 -- The International Council of Cruise Lines (ICCL) announced today that all 118 vessels of its member lines are 100% compliant with the International Ship and Port Facility Security (ISPS) Code. This announcement comes two days before the July 1 deadline for all ships and port facilities worldwide. The ISPS Code is a set of measures that enhance security of ships and port facilities globally, adopted by the International Maritime Organization (IMO) as an amendment to Safety of Life at Sea (SOLAS) regulations. Key security elements contained in the ISPS Code include security plans, screening measures, access control, waterside security and communications between ships and ports.
"ICCL applauds our members for their responsiveness to the ISPS deadline," said Michael Crye, president of ICCL. "While we are proud of our full compliance status, we understand that there may be ports that won't achieve compliance by July 1. As an industry, we will work together with port facility security officers to ensure that our cruise itineraries will not be affected due to non-compliance of ports. Of course, the safety and security of our passengers, crew and vessels will continue to be our highest priority."
Cruise line members of the ICCL have had formal security plans with the U.S. Coast Guard since 1996 that included similar measures required by the ISPS Code. For more information on cruise ship security, please visit ICCL's Web site at www.iccl.org and www.iccl.org/pressroom/securityfinal.pdf
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Money May Not Grow on Trees, But It Is Paid Out at Sea
National slot machine expert certifies NCL slot machines as "Loosest"
MIAMI, June 29, 2004 - Norwegian Cruise Line (NCL) announced that Strictly Slots Magazine recently certified that the slot and video poker machines onboard select ships yield an average payback of 95 percent - more than any other cruise line and a notable boost from the industry standard of 90 percent. While several American land-based casinos have participated in Strictly Slots' certification program, including Trump Marina in Atlantic City, Pala in San Diego and Isleta in Albuquerque, this is the first time the program has been instituted by a cruise line.
Adhering to the Strictly Slots methodology and procedure for evaluating machines, national slot expert John Mott reviewed the machines aboard seven NCL ships - Norwegian Dawn, Norwegian Dream, Norwegian Majesty, Norwegian Sea, Norwegian Spirit, Norwegian Star and Norwegian Sun. Mott found 200 machines onboard these ships that met the requirements of a percent payback of 95 or more. These Strictly Slots-certified machines will be properly identified for cruisers and will be available on several itineraries, including Alaska, Bermuda, Bahamas and Canada/New England.
"Over the past two years, NCL has made sweeping changes to offer the best possible gaming experience for our passengers and make our casinos even more competitive," said Dana Leibovitz, senior vice president of Casino Operations. "This slot-machine certification is one more win for our guests."
For more information and detailed games per ship, please visit us at www.ncl.com, or call an NCL Casino agent at 1-877-PLAY NCL (752-9625).
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Princess Debuts 2005 Europe Cruisetour Program
Three New Tours Added, Including Opportunity to Travel "Under the Tuscan Sun"
Princess' expanded 2005 Europe season will extend beyond the sea to offer the line's most extensive cruisetour program ever, with nine tour options to take passengers to destinations they can't see on a cruise-only vacation -- including new itineraries to Tuscany, Ireland and the English countryside.
Designed to mesh seamlessly with cruises offered by Princess' Grand-class ships in the Mediterranean, Baltic and Western Europe, these multi-day tours include three new options--"Under the Tuscan Sun," "The Ring of Kerry" and "English Sojourn"--as well as some favorites that take passengers to London and Paris, through the Alps or along the Danube region. All tours offer the opportunity for an enriching cultural experience with the services of professional local tour guides and first-class accommodations in top European properties.
"Our cruisetours add such incredible interest and value to a European vacation," said Alan Buckelew, president of Princess Cruises. "We've designed these itineraries as a perfect combination of some of the best inland sights and a cruise to some of the top port cities in these regions. These cruisetours are easy to book and our passengers will enjoy a hassle-free transition from ship to shore touring."
Grand Princess in the Mediterranean
Three tours have been designed to coordinate with Grand Princess' 12-day Mediterranean itinerary, enabling passengers to spend more time in Tuscany or add either the Danube or Parisian countryside to their vacation.
Under the Tuscan Sun -- A brand-new four-night tour highlighting the best of Tuscany, plus a visit to Milan. The itinerary features two nights in Milan with sightseeing of the Duomo and two nights in Florence, with excursions to the lovely hilltop town of Siena and to a Tuscan vineyard for wine tasting and lunch. The tour concludes with first class travel aboard the Eurostar train from Florence to Venice to board Grand Princess.
Cathedrals and Castles of Imperial Europe -- With two nights each in Prague, Vienna and Budapest, this tour features the best of the Danube region. Hightlights include Hradcany Castle, St. Vitus Cathedral and the Royal Palace in Prague, Schoenbrunn Palace in Vienna, a photo stop at the Benedictine Abbey in Melk, and a lunch cruise on the Danube River.
Parisian Countryside by Rail -- A four-night package with one night London, two nights in Paris and a night in Avignon. City tours visit some of the premiere attractions in each city, such as Westminster Abbey in London and Notre Dame in Paris, and first class travel is provided via the Eurostar through the Channel Tunnel. Avignon highlights include a visit to the famous Palais des Papes and dinner with wine tasting at Chateauneuf-du-Pape.
Star Princess in the Baltic
Passengers can not only spend 10 days in Scandinavia and Russia with Star Princess, but can also enjoy the Danube region, the best of Europe's capitals or the majestic Alps.
Cathedrals and Castles of Imperial Europe -- The same itinerary as offered to Grand Princess passengers, this tour visits the capitals of the Czech Republic, Austria and Hungary, transporting passengers to Copenhagen by plane at the end to board Star Princess.
Capitals and Canals -- The cities of London (one night), Paris (two nights), Bruges (one night) and Amsterdam (two nights) headline this tour, which offers first class rail and visits to a local winery in Reims, the Church of our Lady in Bruges, Amsterdam's famous Rijksmuseum and a private canal boat trip.
Alpine Adventure by Rail -- The best of the scenic Alps with one night in Geneva, two nights in Zermatt and two nights in Lucerne. Guests visit Chillon Castle in Lake Geneva, travel first class by mountain rail Glacier Express between Andermatt and Zermatt, and enjoy a rail excursion to the Gornergrat.
Golden Princess in Northern Europe
Golden Princess' first Western Europe season brings with it two new land options in England and Ireland, plus the opportunity to spend time in two of the region's most fabled cities.
Rail of Two Cities -- The Eurostar connects Paris and London through the channel tunnel for a five-night sojourn in these two major cities. The three nights in Paris include a city tour, a full day excursion to the Loire Valley, including visits to two of the famous Chateaux with lunch at the L'Orangerie restaurant, a traditional meal with wine. In London, guests will enjoy a city tour to take in the city's most famous sites.
English Sojourn -- A new tour, giving a comprehensive look at Britain with a four-night trip to some of the country's most famous locales. The visit includes one night London with a panoramic drive of the city's major sights and visits to Blenheim Palace and Bladon. A night in Shakespeare's birthplaces, Stratford-upon-Avon, features a walking tour of major sights and visit to Warwick Castle. The lovely city of Bath with its historic Roman baths and hot springs offers a home for two nights from which to tour the famous 13th century ruins of Glastonbury Abbey as well as Stonehenge and Salisbury Cathedral.
The Ring of Kerry -- This new three-night tour features a great taste of Ireland featuring Shannon (one night), Killarney (two nights) and the magical Ring of Kerry. Visitors can also kiss the Blarney Stone at Blarney Castle and enjoy the panoramic views of the Clare coastline from the Cliffs of Mohr.
Princess' 2005 cruise season features a total of five vessels offering 57 departures between April 16 and November 10, 2005, sailing on 20 different itineraries. In addition to the three amenity-filled Grand Class ships, the season also offers the return of Sea Princess to the fleet, sailing from Southampton as well as the final sailing of Royal Princess. Early booking fares Europe cruisetours begin at $2,999 per person, based on double occupancy. Additional information is available through a professional travel agent, by calling 1-800-PRINCESS, or by visiting www.princess.com
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Discovery Cruise Line Reports Grand Bahama Is Now an Even Better Place to Meet
MIAMI, June 30 -- Discovery Cruise Line, one of the largest tour operators from South Florida to the Bahamas, has announced that an agreement has been signed between the United States Treasury and the Commonwealth of the Bahamas which makes the Bahamas eligible on January 1, 2006, to be treated as if meetings, conventions and tradeshows held there are conducted within North America. This means that any United States taxpayer, individual or corporation can deduct from income costs incurred with respect to attendance at a conference or convention held in the Bahamas in the same manner and to the same extent that such a taxpayer is permitted to deduct such costs with respect to attendance at a conference or convention held with the United States. For those meetings being conducted prior to the effective date, means are available to allow for the total deduction by United States taxpayers for conventions and meetings held within the Bahamas.
According to Hanns J. Hahn, General Manager of Discovery, "This is a significant step in attracting meetings and conventions to Grand Bahama Island, which is the daily destination of Discovery. Several of the resorts on the island have ample meeting facilities to accommodate most meeting requirements and, with Discovery's capacity of 1,200 passengers, even large groups can travel to the island in a single transportation vehicle. And, Discovery has several meeting rooms on board to enable groups to meet on the way to and from Grand Bahama."
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The Laptop of Luxury: Seabourn Yachts Are Wi-Fi Hot Spots
Guests Enjoy Lower Costs, Cordless Connectivity From Stem to Stern
MIAMI, June 29 -- Beginning this summer, the ultra luxury, all-suite cruise ships Seabourn Pride, Spirit and Legend are being upgraded to create one continuous accessible wi-fi "hot zone" throughout each ship, allowing guests to connect to the internet on their wi-fi equipped laptops and PDAs without plugging in. Cruising guests with suitable devices can send and receive web-based email, surf the net, check on their investments or Google the answers to a trivia quiz while they relax in their suites or in most public areas of Seabourn's three intimate, yacht-like ships.
According to Richard D. Meadows, Seabourn's senior vice president of sales and marketing, "More and more of our guests use wi-fi devices not just to conduct business, but also to communicate with their friends and families. So even while they are vacationing with us, their Blackberries and laptops are a part of their lifestyle that they'd rather not leave behind."
Wi-fi is shorthand for wireless fidelity, a system that utilizes radio signals from a transmitter/receiver located in a laptop computer or Personal Digital Assistant to connect to networks and the internet. For wi-fi users, the challenge in using the system is locating an active access point within range of a network, colloquially called a "Hot Spot." Seabourn has conquered that challenge for guests on board by installing an active access network manufactured by Wi-Fi Zone that blankets most of the ship, with few "dead zones" or areas where the system is not accessible. Aside from the obvious convenience of accessible wi-fi connectivity, Seabourn has also secured a new satellite service provider that is considerably more economical than the company's previous connection, which will result in dramatically lower costs for telephone calls and internet connections than were required in the past.
For those without wi-fi wanderlust, the Internet Center on board each yacht has also been refreshed with new PCs, software, printers and other accessories. Users of these cable-connected computers will also benefit from the lower costs of satellite connection, as will guests wishing to make satellite telephone calls or send faxes from ship to shore. Previously, the charge for outbound satellite telephone calls from Seabourn ships was $12.50 per minute; it is now $4.95 per minute. Internet connection, which previously cost 95 cents a minute, will now be 50 cents per minute. Discounts for purchasing bulk packages of online time can further reduce the internet cost to as little as 25 cents per minute.
Wireless internet connectivity is only the latest in a continuing series of improvements and enhancements that guests enjoy aboard The Yachts of Seabourn. Earlier this year, the line added luxurious Frette bed linens and Rosenthal china to the list of prestige brands with which guests are pampered while they sail. In the coming months, over 75 custom designed shore excursions are being introduced, offering "trophy experiences" available only to Seabourn guests. Seabourn's "Signature Delights," a generous menu of exclusive features and services adding pleasure and value to every Seabourn cruise, helped make Seabourn the highest-rated cruise line by the readers of Departures, the official publication for American Express Platinum Card and Centurion members, in the magazine's annual Luxury Survey. For more information on The Yachts of Seabourn, contact a professional travel agent, call Seabourn at 1-800-929-9391 or visit www.seabourn.com.
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Carnival President & CEO Bob Dickinson and Travel Industry Expert Andy Vladimar Team Up on New Hospitality Marketing Textbook
The Complete 21st Century Travel & Hospitality Marketing Textbook Features Articles Written by 64 Different Travel and Business Leaders
MIAMI (June 28, 2004) Carnival Cruise Lines President and CEO Bob Dickinson and Florida International University (FIU) professor Andy Vladimir have teamed up to produce the new The Complete 21st Century Travel & Hospitality Marketing Textbook, which features articles by 64 different travel industry leaders. For the new book, Dickinson and Vladimir asked some of the travel industrys leading experts to share their valuable insight and knowledge on the past, present and future of their respective industries, as well as any challenges they face.
Contributors include Florida Gov. Jeb Bush, Canyon Ranch President Mel Zuckerman, Disney Resorts President Randy Garfield, Royal Caribbean Cruise Lines President Jack Williams, British Airways President Lord Colin Marshall, Travelocity President Sam Gilliland, and Ritz Carlton Hotels President Simon Cooper.
Tourism is a $585 billion business in the U.S. The 64 leaders featured in The Complete 21st Century Travel & Hospitality Marketing Textbook not only offer proven sales and marketing strategies but also their own personal views and anecdotes on diverse topics such as building brand loyalty, the future of the distribution system and adapting in an evolving marketplace, Dickinson said.
With their wide-ranging experiences culled from decades in the travel business, Dickinson and Vladimir also bring their own unique perspective to the book. Dickinson has been with Carnival for all 32 years of the companys existence and has served as the president and CEO of the worlds number one cruise line for more than a decade. In addition to serving as associate professor emeritus of marketing and management at FIU, Vladimir is the former director of tourism for the government of Bermuda as well as an accomplished freelance writer.
This is the second book published by Dickinson and Vladimir. The first, Selling the Sea: An Inside Look at the Cruise Industry, was published in 1997.
Published by Prentice Hall and encompassing 627 pages, The Complete 21st Century Travel & Hospitality Marketing Textbook will be available in bookstores across the country next month. The cost is $35.
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Celebrity Cruises and Cirque du Soleil Launch Otherworldly Experience at Sea
New Partners Present Unparalleled Entertainment in 'The Bar at the Edge of the Earth'
MIAMI, June 24 -- A new world created exclusively for Celebrity Cruises by Cirque du Soleil will materialize on select Celebrity ships beginning in December, helping Celebrity further redefine premium cruising and onboard entertainment. The spacious observation lounges on at least two of Celebrity's Millennium-class ships will be transformed into the surreal atmosphere of "The Bar at the Edge of the Earth," which Celebrity and Cirque describe as "a place that invites guests, for two hours every evening, to cross the mirror to another universe."
"Our partnership with Cirque du Soleil and the incredible guest experience onboard will take cruise entertainment -- and cruising as a whole -- to a new level of excellence," said Celebrity's President and COO Jack Williams. "This is an experience that even Cirque fans will find unique."
"With this partnership, Cirque du Soleil is defining what we mean by exploring new creative platforms," said Cirque President and COO Daniel Lamarre. "We are applying our creative expertise to enhance the guests' total experience. Celebrity Cruises is clearly demonstrating its strength in fostering innovation. As a partner, they truly understand how to work with Cirque du Soleil, allowing us complete freedom to develop a creative concept that is truly unique in their industry."
The lounge area on the ships will be designed to create a unique atmosphere in which guests will cross into an unknown, imaginary world. "The inspiration to develop the content and concept was endless," said Cirque du Soleil Creative Director-Special Projects Jean-Francois Bouchard. "The themes of water, navigators and the deep blue sea gave us tremendous opportunities to create a unique ambience, storyline and mystical characters," said Bouchard.
In "The Bar at the Edge of the Earth," surreal characters will emerge for two hours each evening to greet cruise guests as old friends, not cruise patrons. "The Wave Correspondent" will carry precious bottles containing mystical messages from the sea, and will deliver them to chosen travelers visiting the lounge. "The Lantern Tuner," whose inexplicable desire to light dark places or to harmonize with existing lighting will constantly transform the atmosphere around him. Meanwhile, the abundantly curious "Pez Erizo," a large, round being, will wander joyfully throughout the ship, seeking to meet and delight all who cross his path. Several other characters also are being created by Cirque exclusively for Celebrity, with each designed to "invite guests on a journey to a place beyond imagination," according to both organizations.
In addition to nightly activity, a Cirque du Soleil Masquerade Ball and world-class performance will be presented once on every cruise. "The Bar at the Edge of the Earth" also will offer exotic food and beverages available exclusively in that venue. Representatives of Cirque du Soleil will participate in Celebrity's "Celebrity Discoveries" enrichment lecture series on dates yet to be announced, and the two organizations are designing new Cirque du Soleil boutique spaces for select ships beginning in 2005.
Constellation will be the first ship to feature the Cirque-created experience on its seven-night Southern Caribbean cruises departing round-trip from San Juan beginning December 4, 2004. Summit will follow in early 2005. The ships' current lounge venues -- "Reflections" onboard Constellation and "Revelations" onboard Summit- - will be transformed into "The Bar at the Edge of the Earth" during scheduled drydock periods. Celebrity's exclusive, six-year agreement with Cirque du Soleil also includes official sponsorship of Cirque touring shows in North America and Europe, and will offer guests one-of-a-kind pre- and post-cruise experiences. The two organizations also will capitalize on a variety of cross-marketing opportunities.
"We are ecstatic about our new partnership, and see this as only the beginning of a long-term relationship with a number of other possibilities," said Williams. "Cirque du Soleil is a unique property that instantly conveys an image of excellence, uniqueness and excitement -- qualities that align closely with those of Celebrity."
Currently celebrating its 20th anniversary, Cirque du Soleil has entertained more than 42 million people in over 90 cities around the world. Through its sponsorship of Cirque's North American and European tours, Celebrity will have a presence in all the critical markets in North America and Europe, at shows that annually attract more than two million spectators, and demographics that closely match those of Celebrity's savvy guests. Cirque du Soleil is recognized worldwide for its elaborate and creative productions. Cirque's wish is to offer creators from all backgrounds and origins the freedom to dream the wildest dreams and the platform to make them come true. Cirque du Soleil is a creative content provider for a wide variety of unique projects. The heart of Cirque du Soleil's activity is creating live shows and presenting them under Grand Chapiteaus or theaters. Since 1984, more than 60 creators from the four corners of the globe have contributed their talents to this end. Cirque du Soleil always seeks to imbue each new project with the energy and spirit that are the hallmark of its shows. For more information, visit the Cirque du Soleil web site at www.cirquedusoleil.com.
Celebrity Cruises is the industry's highest rated premium cruise brand with a taste of luxury. The cruise line has 10 ships in its fleet, which is the youngest of any major line. Celebrity sails in Alaska, Bermuda, California, the Caribbean, Europe, the Galapagos Islands, Hawaii, the Mexican Riviera, the Panama Canal and South America. For more information, call your travel agent, dial 1-800-437-3111, or visit the Celebrity web site at www.celebrity.com
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Steiner Leisure Limited Announces Renewal of Agreement with Norwegian Cruise Lines
NASSAU, The Bahamas, June 24, 2004 -- Steiner Leisure Limited has renewed its agreement with Norwegian Cruise Line, LTD. through May 2009. The new agreement provides for Steiner to continue its relationship as the exclusive provider of spa services. Under its distinctly unique brand Mandara Spa, recognized globally for 5 star service and a comprehensive menu selection, Steiner will provide massage services, hair dressing and beauty treatments on the existing Norwegian fleet of ten cruise ships (including one operated under the "Orient" brand), as well as on all ships Norwegian introduces into service during the term of this agreement.
Leonard I. Fluxman, President and Chief Executive Officer of Steiner Leisure, commented, "We are very excited about our contract renewal with Norwegian Cruise Line, which reflects the commitment by both parties to continue our mutually successful association. Steiner is proud to continue to be associated with the freestyle innovations and excellence of Norwegian Cruise Lines."
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Holland America Line Strengthens Leadership Position by Delivering the Most Compelling Itineraries in the Cruise Industry
Signature of Excellence Initiative Provides Cruise Guests With Unparalleled Breadth of Options to Experience Destinations Across the Globe
SEATTLE, June 23 -- Holland America Line, the only major cruise line to sail regularly to all seven continents, today announced that it is further solidifying its leadership position in the premium cruise industry by expanding its global footprint, visiting more fascinating ports of call and enhancing guests' on-shore experience in a manner unmatched by any other cruise line in the world. This effort is a key part of Holland America's Signature of Excellence initiative, the company's $225 million investment to enhance and build upon its reputation as the highest rated major cruise line in the world.
"We don't just take our guests to a destination," said David A. Giersdorf, executive vice president, marketing and sales. "We immerse them in each fascinating port of call, allowing them to experience the people, customs and culture of the part of the world they are visiting. With 130 years of experience at sea, we can safely say that no other cruise line is more qualified to do so than we are, and through our Signature of Excellence initiative, we are making our already great itineraries even better." In addition to taking guests to the world's most fascinating destinations, including the Amazon River and Antarctica, Holland America Line also offers itineraries that range from three to 115 days and enhances guests' on-shore experience through a broader selection of exclusive shore excursions and new activity choices on its island paradise, Half Moon Cay, the Caribbean's highest-rated private island.
The Best Choice of Marquee and "Collector" Ports
In 2005 Holland America Line will offer more than 500 sailings to 280 ports of call on all seven continents. A clear industry leader in destinations such as Alaska -- to which it has sailed for more than half a century -- Europe, Panama Canal, Mexico and the Caribbean, Holland America Line also allows guests to experience these marquee destinations in unmatched comfort and elegance, offering larger staterooms and more space than any other major cruise line. In addition, the premium cruise line provides more itinerary choices and a wide selection of convenient U.S. homeports, allowing travelers from both coasts to take advantage of the incredible amenities that define Holland America's classic ocean voyages.
For example, Holland America Line is the only cruise line to offer a premium full-transit Panama Canal itinerary with a private island experience at beautiful Half Moon Cay. Holland America also has more itinerary choices and ports of call in Europe than any other cruise line, from Iceland, to the Baltic and the Black Seas. Holland America Line strives to satisfy the most discriminating, seasoned travelers with a careful balance of well-known highlights such as London, St. Thomas and Hong Kong as well as more exotic, less-traveled "collector" ports such as Pago Pago, Valleta and Antarctica. Holland America's distinctive, mid-size ships make it possible to visit these smaller, less-crowded and fascinating destinations. For example, the ms Prinsendam, Holland America's most intimate ship, was designed expressly for smaller groups experiencing an extended voyage. Known as the "Elegant Explorer," the Prinsendam takes fewer than 800 guests on its annual Grand World Voyage, a journey of more than 100 days that takes guests to intriguing regions on five continents. Highlights of the 2005 Grand World Voyage include cruising up the Amazon; exploring maiden ports of call such as Ascension Island, a 35-square-mile island in the south Atlantic Ocean between South America and Africa; Malaysia's exotic city of Kuantan; the port of Geelong on Australia's southwest coast; as well as more widely known cities as Cape Town, Bangkok and Hong Kong.
More Time to Explore Each Destination
As the undisputed leader in longer voyages, Holland America Line provides guests with some of the most in-depth itineraries in the industry. For example, guests traveling to South America have the choice of several itineraries lasting more than 20 days. These longer voyages allow for more scenic cruising and the opportunity to take advantage of more overnights than any other major cruise line, giving guests the chance to truly experience these culturally rich ports of call. For example, Holland America Line offers the only South American itinerary with an overnight and extra day in Rio de Janeiro and Buenos Aires. And all of Holland America's Baltic sailings include two full days to explore the sophisticated Russian capital of St. Petersburg.
More of Mexico, Canada/New England and Alaska
Holland America Line also is the undisputed leader in offering a wide variety of exciting itineraries to the sunny Mexican Riviera, the French traditions of Quebec City and the wilderness and wildlife of Alaska. In Mexico, Holland American Line provides guests the opportunity to explore the popular ports of the Mexican Riviera, such as Cabo San Lucas, Mazatlan and Puerto Vallarta; as well as the fascinating, less-traveled ports in the Sea of Cortez with the most 7- and 10-day itineraries of any major cruise line. Holland America Line also is the only major cruise line that calls on Mexico with a homeport in San Diego, providing a more convenient departure point than Los Angeles for many travelers.
Canada/New England itineraries allow guests the benefit of more homeport options, as well, including Boston; Montreal; New York; Norfolk, Va.; Charleston, S.C.; Jacksonville and Ft. Lauderdale, Fla.
In Alaska, with seven ships and three exciting itineraries to choose from, Holland America Line offers guests the best glacier experience and the most entries into Glacier Bay of any major cruise line. In addition to Glacier Bay, cruises also are available through the Inside Passage providing guests with a complete exploration of Alaska's breathtaking beauty. With elegant ships that carry fewer guests than other cruise lines sailing to Alaska, Holland America Line provides a better way to see this majestic region. The company also has a naturalist and native artist in residence on board each sailing to introduce guests to the culture and personality of Alaska.
Exciting New Activities on Holland America's Private Island Paradise
For those who are looking for the ultimate in recreation and relaxation, Holland America Line is adding several new activity choices to Half Moon Cay, the exclusive private island paradise available only to Holland America Line guests. The highest-rated private island in the Caribbean will feature new options such as horseback riding, a stingray lagoon experience, a new Kids Aqua Park and a Wave Runner® Park. All of these activities are scheduled to be completed by December 2004. These enhancements further solidify Holland America's leadership in providing guests with a unique, relaxed Caribbean experience both on board and ashore.
The Most Unique Events and Experiences Ashore
Holland America Line offers an extensive, diverse program of shore excursions to meet the interests of all its guests, including the exclusive Medallion Shore Excursions. These one-of-a-kind experiences are available in many ports and range from private tours of estates in the Caribbean to big game photo tours in Africa to private helicopter tours over Hong Kong. Holland America Line is further enhancing the Medallion Shore Excursions with the new Signature Collection tours. Already available in 46 ports throughout Europe, Signature Collection tours allow guests to customize their time ashore in the comfort and solitude of a private vehicle with driver and English-speaking guide.
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CLIA Member Cruise Lines Report Strong Passenger Growth With Positive 1st Quarter Passenger, Occupancy Figures
NEW YORK, June 23 -- In a continuation of the cruise industry's strong 2003 performance, the member fleets of the Cruise Lines International Association (CLIA) carried 2,419,921 worldwide guests in the first quarter of 2004, a 9.13% increase over the same period in 2003. North American passengers grew 6.8% during the same period, to 2,071,797 guests in the first quarter of 2004, up from 1,939,841 first-quarter guests one year ago. Cruise line guests sourced from outside of North America increased 25.42% year-over-year to 348,124.
The 2004 first-quarter passenger figures are new statistics released today by CLIA, whose member lines represent over 95% of the cruise capacity marketed in North America. In addition to the growing passenger totals, CLIA cruise lines also posted a 103.3% occupancy factor in the first quarter of 2004, up 2 percentage points from the 101.3% occupancy posted one year ago. "The CLIA lines' positive first-quarter figures are another result of the successful partnership between the cruise lines and the travel agents who sell the overwhelming majority of cruises, as well as the industry's emphasis on meeting our guests' vacation desires," said Terry L. Dale, CLIA's president and CEO. "These figures confirm cruising's broad appeal, high value and the traveling consumers' increased demand for a vacation at sea."
CLIA's first-quarter passenger carryings report also found:
* First-quarter 2004 capacity was up 6.82% compared with 2003 (to 16,533,133 available bed-days from 15,496,319 in 2003).
* Itineraries of 9 to 17 days showed the highest rate of growth, with 25.6% more passengers in 2004 compared with a year earlier (277,743 to 221,078). Itineraries of one to five days declined 1.3% (from 631,903 to 623,575), while six- to eight-day itineraries grew 7.74% (from 1,077,043 to 1,160,448).
* The average length of cruise in the first quarter was 7.09 days versus 7.16 days for the same period in 2003.
Cruise Lines International Association (CLIA) is a nonprofit marketing and training organization comprising 19 leading cruise lines in 2004, which together accommodate over 95 percent of the North American cruise passengers. Approximately 16,000 travel agencies focused and engaged in the sales of cruise vacations in the U.S. and Canada are members of the association. The association conducts cruise industry-related research and communication initiatives to educate and promote the attributes of cruise vacations and CLIA member travel agencies to the traveling public. CLIA is a recognized travel industry leader in sales education. CLIA provides an extensive array of educational programs for travel agents including curriculum leading to certification as Accredited Cruise Counselors, Master Cruise Counselors and Elite Cruise Counselors -- considered the consumers' best resource for planning a cruise vacation. For more information on CLIA, its member cruise lines and travel agencies, visit its website at www.cruising.org
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Hapag-Lloyd Increases Number of Bilingual Cruises in 2004
Three Luxury & Premium Ships Allocated for U.S Market: Five-Stars-Plus EUROPA; Five-Star HANSEATIC AND Three-Star C.COLUMBUS
Hamburg, GERMANY, June 2004 Hapag-Lloyd Cruises, a subsidiary of TUI Group, the worlds largest tourism group, has increased the number of its bilingual sailings for three of its cruise ships in order to make them more accessible to the U.S. market. The ships are Europa, frequently reviewed as the worlds most beautiful and luxurious ship; Hanseatic, another Five-Star ship in the fleet that specializes in expedition travel and one of the few ships in the world that can navigate the icy waters of the Arctic and Antarctic; and C.Columbus, a Three-Star-Plus ship that holds special appeal to U.S. travelers because of its cruise trips through the Great Lakes.
SEASONED U.S. TRAVELERS ALREADY KNOW HAPAG-LLOYD CRUISES
One of the biggest secrets in U.S. tourism are Hapag-Lloyd ships, including Europa the ship that has been rated as the Number One ship in the world the fourth consecutive year by Berlitz Ocean Cruising & Cruise Ships 2004, says Sebastian Ahrens, Managing Director, Hapag-Lloyd Cruises. As more Americans are drawn to the allure of what Hapag-Lloyd offers in its cruises, the company is expanding its schedule of English-language sailings to accommodate them.
Mr. Ahrens emphasizes that the process of expanding the number of bilingual sailings is gradual, so as not to interfere with the integrity of each journey. Two of our ships set unparalleled Five-Star standards in todays cruising Europa and Hanseatic. Europa is unmatched not only for its luxury, from the smoothness of the ride to the details of its accommodations, but also for the unique learning and entertainment she provides, he says. And nowhere on earth can travelers experience the adventure that Hanseatic provides, and then settle back into its first class accommodations. C.Columbus delivers a well-rounded fun cruise while navigating the Great Lakes and its cities during the autumn. All ships are ISPS certified, and a minimum of 15 English-speaking passengers is needed for a bilingual sailing.
MAINTAINING QUALITY IN TWO LANGUAGES
Maintaining high quality on every journey for a bilingual cruise translates to investing a great deal of human resources into the effort. The staff on Hapag-Lloyd Cruises is already bilingual, says Ahrens. Creating a bilingual trip means adding further staff; supplementary programs such as lecturers and entertainment; and making arrangements for excursions that are specially skewed toward a U.S. audience when the ship reaches its port destination.
Our desire is not for the greatest number of passengers that we can attract, but for the most satisfied ones, emphasizes Ahrens. The fleet of Hapag-Lloyd Cruises is duty-bound in tradition and history, which is characterized equally by innovation and high standards.
Affirming their interest in Hapag-Lloyd Cruises, among others, are U.S. institutional passengers such as the American Museum of Natural History, the Smithsonian Foundation and Washington and Lee University. Three American families have already created a family tradition of staying onboard Europa for several months every year. And a group loosely known as the Hanseatic groupies, similarly, re-assembles at their favorite ship for more adventure each year.
HOW TO BOOK A HAPAG-LLOYD CRUISE IN THE U.S.
Julia Ann Liantonio or Regina Higgins, Euro Lloyd Travel Group, 1640 Hempstead Turnpike, East Meadow, NY 11554; Tel: 516-228-4970, 800-334-0284; Fax: 516-228-8258; Website: www.eurolloyd.com; E-mail: elthdq@megapathdsl.net.
Annemarie Victory, Annemarie Victory Organization, Inc., 136 East 64th Street, New York, N.Y. 10021; Tel.: (212) 486-0353 / Fax: (212) 751-3149
Chris Conlin, Conlin Travel / Great Lakes Cruise Company, 3300 Washtenaw Avenue, Suite 230, Ann Arbor, MI 48104; Tel.: (734) 477-6052 / Fax: (734) 477-3128
Mary Dailey, Dailey-Thorp Travel, P.O. Box 670, Big Horn, WY 82833; Tel.: (307) 673-1555 / FAX: (307) 674-7474
Chuck Cross, Expeditions, Inc., 20525 SE Dorchester Rd., Bend, OR 97702; Tel.: (541) 330-2454
Greg Nacco, Golden Bear Travel, Inc., 16 Digital Drive, Novato, CA 94948-6115; Tel.: (415) 382-8900
Lisa Wilson-Schmitt, Nonstop Travel, Alpine Village, 833 W. Torrance Blvd., Suite 111, Torrance, CA 90502, Tel. (310) 324-5500 / Fax: (310) 324-7623
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Crystal Cruises Revises 2005 Fares Across Most Destinations
New 2005 Cruise Atlas Showcases the Line's Core Messages: Service, Space, Choice, Quality... and Value
LOS ANGELES, June 21 -- In conjunction with the publication of its 2005 Cruise Atlas, Crystal Cruises has revised its fares for most destinations on its luxury fleet. Featuring reductions of 7%-38%, the line is issuing its compendium of worldwide itineraries with "more realistic" pricing. The new fares are lower than those previously released in the 2005 Cruise Guide and they are combinable with the savings programs extended to its Crystal Society (past guests) and onboard bookings.
"We've reevaluated the entire year and recognized that the current competitive travel environment and economic climate demands more realistic pricing, even in the luxury sector," explains Bill Smith, Crystal's senior vice president, sales & marketing.
For the past few years, Crystal Cruises, like every cruise line in the industry, has discounted its cruise fares through a series of tactical offers. Given current market conditions, reductions have been common, but the messages have been confusing. Now, Crystal has taken an in depth look at all of its 2005 destinations, all of its stateroom categories and has presented cruise fares that will offer a clearer and more compelling message for travelers.
"Savvy travelers have been understandably confused and skeptical about cruise pricing because of the continually changing pricing and promotions," adds Smith. "Crystal's 2005 fares reflect realistic, yet value-conscious, prices for the current environment. We're being pro-active."
For Crystal Harmony, 2005 fares were revised from 7-38%, including the ship's winter and fall cruises to the Mexican Riviera and the entire Alaska season. For Crystal Symphony, winter/spring and fall Caribbean and Panama Canal cruises were adjusted, as well as a few of the Baltic cruises, and fall New England/Canada itineraries, representing reductions of 7-33%. Crystal Serenity's spring and fall Mediterranean programs and all segments of the 2005 World Cruise were reduced from 3-23%.
Crystal's 2005 Cruise Atlas provides the perfect vehicle to launch the new fares. The 146-page, full color atlas details the line's 95 cruises aboard its Six-Star fleet and highlights the classic service, space, choices and quality that distinguish a Crystal vacation. A holographic image on the book's cover reflects the line's polished and glowing brand characteristics, and sets the tone for the book's rich imagery and content. New features include an expanded World Cruise section, showcasing the value-added land programs, events, gifts and amenities on Crystal Cruises' 10th annual grand voyage and each of its six segments. Also new is a Theme Cruise section providing more information on some of the cultural, culinary and health & fitness programs the line is promoting in 2005. Special attention has been given to reinforce the quality of the Crystal experience, as evidenced through its partnerships with Nobu Matsuhisa, Caesars Palace, Yamaha, and Sotheby's and its luxe amenities and appointments, including Riedel crystal, Frette robes and Villeroy & Boch china. The lifestyle area is divided into various sections that suggest what the traveler will experience on a Crystal Cruise through the headings, "relax," "play," "enrich," "explore," "taste," "savor," "revel," "indulge" and "family." Designed to be user-friendly as well as inspiring, the book opens with a fold-out calendar summing up each ship's year long deployment, itineraries and fares on the same page, and bulleted lists of Crystal features.
"Advance interest in Crystal's 2005 itineraries has been strong," says Smith. "Crystal Serenity debuted to rave reviews, feedback on Crystal Symphony's multi-million dollar refurbishment has been outstanding and Crystal Harmony has been generating record ratings from our guests. As of early June, our bookings for the next year are 25% ahead of last year at this time. Of course, we're expecting those numbers to multiply with the launch of the new Cruise Atlas and our new pricing. Crystal is maintaining its commitment to the distinguishing characteristics that have made the line so successful--service, space, choice and quality. Now, we're also making 'value' a strong component." And how does Smith view the fares for the second half of 2004? "Consumers will find very attractive savings for the second half of the year. We're addressing that earlier for 2005 and making those savings clearer."
In 2005, the luxurious 940-guest Crystal Harmony, 940-guest Crystal Symphony, and 1,080-guest Crystal Serenity will sail on worldwide cruises of seven to 101 days. To order a 2005 Atlas, call 800.820.6663. For additional information on Crystal Cruises, contact a travel agent or call 866.446.6625. Visit the luxury line's website at www.crystalcruises.com
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Holland America Line Further Enhances Fine Dining Experience With New Menu Offerings, Elegant Details
New Signature of Excellence Initiative Features Unrivaled Northwest Cuisine and Bold Bulgari China in Exclusive Pinnacle Grill Restaurants Fleet-Wide
SEATTLE, June 21 -- Holland America Line announced today that, as part of its $225 million Signature of Excellence initiative, the company is further elevating its five-star dining experience by introducing new Northwest-style menu offerings and adding elegant, one-of-a-kind touches in its romantic, industry-leading Pinnacle Grill. Pinnacle Grill, a popular, upscale, reservations-only restaurant is now available on Holland American Line's five-star ships, and combines unrivaled cuisine with distinctive Bulgari china, elegant Riedel stemware, WMF flatware and crisp Frette linens. This unwavering attention to detail elevates Pinnacle Grill to a level of elegant sophistication unmatched in the premium cruise category.
"Our guests have always believed that we set the highest standard for fine cuisine in the premium cruising industry," explained David Giersdorf, Holland America's executive vice president, marketing and sales. "Ensuring every detail of the Pinnacle Grill dining experience exceeds those expectations is paramount to the Signature of Excellence initiative."
Pinnacle Grill is one of the most notable additions to the at-sea dining experience in the premium cruise industry. The unrivaled cuisine, which celebrates Pacific Northwest fare and fine wines, is perfectly complemented by the meticulous attention to detail in every aspect of the experience. The Pinnacle Grill features great streaks, seafood and unique signature entrees. An exciting new signature dish, cedar planked lobster with roasted garlic scampi-butter and herb crumbs, is a delectable addition to the already amazing menu offering. Other signature entrees include chicken marsala with Washington cherries and cedar planked halibut with Alaskan king crab. Also featured are "Sterling Silver" premium hand-selected cuts of beef, unsurpassed in tenderness and taste, including two sizes of filet mignon. A food and wine tasting menu is also available, which provides guests with an opportunity to sample delectable options such as smoked salmon tartare with grilled asparagus wasabi sabayon. Coupled with a glass of Washington state's own Chateau Ste. Michelle Sauvignon Blanc Horse Heaven wine, diners experience what amounts to a "culinary nirvana." Guests can top-off their meal by choosing from a collection of incredible desserts such as lemon berry angel shortcake with wild berry compote or a creme brulee sampler.
All of these selections are further enhanced by the superb finer touches that truly define this distinctive restaurant. These touches are perhaps best illustrated by Bulgari china. Elegantly designed plates further enhance the artistry of the cuisine, as each one features a unique blue and gold rim with subtle replicas of fruit embossed in a circular pattern in the middle of the plate. This timeless design is a testament to Holland America's commitment to providing guests with a classic ocean voyage experience in a tradition of excellence to which the cruise line has always been devoted.
"Our Bulgari china is a tribute to the undivided attention to detail that Holland America Line has taken in every area of our Signature of Excellence initiative," said Johan Groothuizen, vice president, marine hotel operations. "This tableware could just as easily hang on the wall of an art gallery as it could serve as a display for Pinnacle Grill's unrivaled cuisine."
The fine china awaits guests on the tables where it is displayed at the start of each meal. It is then taken to the kitchen where the meal is artistically designed. With each plate valued at nearly $300, great care is taken to ensure the beauty of these pieces of art lasts for many years. While it goes without saying that this fine china will never see the inside of a dishwasher, guests might be surprised to learn of the extra care taken in the storage of these fine plates as each one is housed on its own shelf in order to avoid damage from stacking.
In addition to the china, the elegant Riedel stemware is perfectly crafted to capture wines' full potential, and esteemed Frette linens, made by the same company that supplies the Orient Express and Vatican, cap-off the table. WMF flatware speaks to Holland America Line's commitment to quality as the world-renowned stainless-steel sets feature a classic European design. And for guests looking to take a truly spectacular memento of their journey home with them, the famed Bulgari china is available for on-board purchase.
As a part of its renowned Tradition of Excellence, Holland America Line is investing $225 million in the Signature of Excellence initiative to provide unparalleled product and service enhancements to its fleet. The comprehensive enhancements will focus on five areas central to the Holland America Line guest experience: spacious, elegant ships and accommodations; sophisticated five-star dining; gracious, unobtrusive service; extensive enrichment programs and activities; and compelling worldwide itineraries. Enhancements have been started on all ships and will be completed by the end of 2006. For more information, consult a travel agent, call 1-877-SAIL-HAL (877-724-5425) or visit www.hollandamerica.com
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NCL America Cancels Two Pride of Aloha Sailings
NCL America cancelled Pride of Alohas June 18th two-night San Francisco cruise in order to give the crew a well-deserved rest in preparation for the 12-day Trans-Pacific cruise to Hawai`i and arrival into Honolulu on July 2, 2004. The one-night party cruise in Honolulu on July 2 has also been cancelled to add to the crews opportunity to recharge prior to the start of the regular service in Hawaii on July 4.
NCL Americas crew has been working around the clock to assist in the effort to introduce this entirely new U.S.-flag product. The crew has been through a very intense dry dock, which was completed on June 7th. During the dry dock, the ship was converted from bow to stern to Pride of Aloha with the able assistance of our crewmembers. Before beginning operations, this crew completed an intense training schedule and a rigorous certification process.
Since the dry dock, Pride of Aloha has undertaken two revenue cruises, a two-night inaugural cruise out of Los Angeles and various travel agent luncheons on the West Coast. The crew is a critical element in the success of the companys new operations, and therefore, NCL America has decided to forego the two-night cruise to provide them with an opportunity to re-energize prior to the start of our 7-day interisland Hawaii cruise itineraries following the Trans-Pacific crossing.
Once the ship arrives in Hawai`i, the crews schedule will return to normalcy with a set itinerary every week. The company is very grateful for everything the crew has done to assist its efforts in successfully launching NCL Americas U.S. Flagged operations. They have done an outstanding job and we are very proud of them.
NCL America sincerely apologizes for these cancellations and asks our passengers for their understanding as the company launches its new U.S.-flagged operations.
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Silversea Offers Reduced Fares & Spectacular Adventures on Two "Empire of the Incas" Sailings
Highlights Include Exciting Three-Day/Two-Night Optional Land Excursion to Legendary Ruins of Machu Picchu
Ft. Lauderdale, FL, June 18, 2004 -- Ultra-luxury Silversea Cruises is featuring generous savings of 50% off published fares with its Silver Sailings program now available on both 12-day "Empire of the Incas" cruises offered aboard Silver Shadow this fall. On two identical voyages departing from Puerto Caldera, Costa Rica, on October 7 and November 22, 2004, the luxurious 382-guest Silver Shadow will visit Esmeraldas and Manta, Ecuador; Salaverry, Peru; and Callao (Lima), before returning to Puerto Caldera. Each "Empire of the Incas" cruise offers an unforgettable three-day/two-night optional land excursion to the magnificent ruins of Machu Picchu during the ship's call in Callao, Lima's port city.
"These two cruises really bring alive the culture, history and splendor of South America," said David Morris, Silversea's Senior Vice President, North America Sales. "In addition to experiencing the award-winning luxury, comfort and pampering of Silversea, guests on these two special voyages will enjoy the opportunity for exceptional in-depth cultural exploration, while taking advantage of substantial cruise savings."
CUSCO AND MACHU PICCHU ADVENTURE
Guests who participate in the optional three-day/two-night Cusco and Machu Picchu shore excursion will fly from Lima to Cusco, where they will enjoy five-star accommodations at the elegant Orient-Express Hotel Monasterio. After a welcoming cup of Coca Tea, check-in and lunch, guests spend the afternoon exploring Cusco's historic center, including the Plaza de Armas, the Cathedral, and Santo Domingo, a 17th century monastery built over the foundation of the Koricancha, the legendary Inca Temple of the Sun. Tour participants also visit the town's outskirts and the remarkable Inca ruins and cult center of Sacsayhuaman. A cocktail reception in the Monastery Chapel and dinner at the hotel cap off the day's events.
The second day of this luxurious adventure shifts the focus to magnificent Machu Picchu, the "Lost City of the Incas", and a UNESCO-designated World Heritage Site, located on the eastern slopes of the Andes Mountains. Guests are accommodated aboard the distinctive blue-and-gold Vistadome train, operated by PeruRail, an affiliate of Orient-Express, as they embark on a journey many travelers have described as a once-in-a-lifetime experience. The Vistadome carriages offer comfortable seating and panoramic windows, providing enhanced scenic views during the three-hour journey to Aguas Calientes, located at the foot of Machu Picchu. After a brief mini-bus ride to Machu Picchu, guests set out on foot to enjoy a two-hour guided tour of the ancient ruins, followed by lunch on-site at the Orient-Express Sanctuary Lodge and a relaxing train ride back to Cusco. The day winds down with dinner at the Hotel Monasterio, where guests again lodge for the night.
After breakfast on the morning of the third day, guests check out from the hotel and fly back to Lima, where an awaiting coach provides an engaging tour of the city before returning to Silver Shadow in Callao. The cost of the three-day/two-night Cusco and Machu Picchu tour is $1,765 per person, based on double occupancy. The single-traveler rate is $1,995. This optional tour can be purchased at the time the cruise reservation is made. As space is limited, the tour must be booked by September 12 for Voyage 3427 (sailing October 7) and October 28 for Voyage 3433 (sailing November 22).
CULTURAL INSIGHT
Throughout both Silver Shadow cruises, noted tour guide and travel manager Niki Sepsas will be on hand as the featured Guest Lecturer, providing colorful slideshows, informative discussions and personal perspectives culled from an exciting 25-year career. Specializing in the design of highly personalized and insightful travel programs, Sepsas has escorted numerous groups of community and business leaders on explorations of South America and over 100 countries throughout the world.
Cruise-only Silver Sailing fares start at $2,835 on Voyage 3427 (sailing October 7) and $3,085 on Voyage 3433 (sailing November 22), providing a 50% savings. Silver Sailing fares are offered for a limited time, on a per-person, double-occupancy basis. For more detailed information on Silversea ships, pricing and worldwide itineraries, visit the line's Web site at www.silversea.com.
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Royal Caribbean International's Splendour of the Seas
to Sail From Tampa
Line Brings in Larger Ship Offering Additional Onboard Activities, Exotic Ports of Call
MIAMI, June 17 -- Royal Caribbean International is bringing a bigger ship to a port that just keeps getting bigger. This winter, the line's 70,000-ton Splendour of the Seas will find a new home in Tampa, a city that has more than doubled its cruise traffic in recent years. Splendour of the Seas will sail seven-night Western Caribbean itineraries from November 2004 to April 2005, replacing the smaller 50,000-ton Empress of the Seas (formerly Nordic Empress), which sailed from Tampa for the winter seasons of 2002 and 2003.
"We look forward to bringing a larger ship to the growing Tampa market," said Dan Hanrahan, senior vice president, Marketing and Sales, for Royal Caribbean International. "Tampa is a convenient and exciting departure point for our guests, with many attractions for them to enjoy both pre- and post- cruise. It's a fitting homeport for Splendour of the Seas, which will offer cruisers a week of adventures both onboard and ashore."
"We are delighted to see Royal Caribbean position this newer, larger vessel in our market," said Wade Elliott, senior director, Marketing Division, Tampa Port Authority. "This decision is another strong indicator of Tampa's attractiveness as a vibrant cruise destination, which has seen passenger traffic grow by more than 230% over the past 5 years."
Holding 1,800 guests, double occupancy, Splendour of the Seas is one of Royal Caribbean's Vision-class of ships, known for their extensive use of glass, spacious public areas and wide selection of onboard activities. Guests on Splendour of the Seas can challenge themselves to reach new heights on Royal Caribbean's signature rock-climbing wall, test their putting skills on the ship's 18-hole miniature golf course, or work up a sweat at the ShipShape Fitness Center. For those more in the mood to relax, Splendour offers a full-service spa; a beautiful outdoor pool and spacious sundeck; an adults-only Solarium pool with sliding glass canopy roof; and a number of lounges and bars, including the elegant Champagne Bar and the ship-top Viking Crown Lounge.
In the evenings, guests can check out the action at the Las Vegas-style Casino Royale or the latest stage extravaganza at the 42nd Street Theater. Young cruisers will enjoy the line's Adventure Ocean Youth Program, with age- appropriate facilities and activities for five different age groups.
Splendour of the Seas will arrive in Tampa on Nov. 27 after a summer season offering seven-night Mediterranean cruises from Barcelona. She will sail seven-night Western Caribbean itineraries from Tampa until April 30, 2005, with calls in George Town, Grand Cayman; Costa Maya, Mexico; Belize City, Belize; and Cozumel, Mexico. In each port of call, Royal Caribbean's Explorations! shore excursions program gives guests a chance to fully experience and explore the exotic destinations visited. The program offers a wide range of adventures to choose from, including snorkeling with stingrays in Grand Cayman; going off-roading in dune buggies in Costa Maya; navigating the Belize River by kayak; and exploring the history, culture and art of the ancient Mayan city of Tulum. Guests can see the full list of Explorations! shore excursion options and purchase tours in advance of their cruise departure date at www.royalcaribbean.com or call 800-327-6700.
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Celebrity Cruises and Conde Nast Traveler Present the Best of Conde Nast Traveler Photography
MIAMI, June 17 -- Celebrity Cruises and Conde Nast Traveler invite vacationers to see the world through the eyes of some of the most famous travel photographers when the magazine's 15th anniversary photo collection is exhibited onboard Celebrity's Zenith. In addition to viewing extraordinary photography, guests will have the opportunity to attend workshops with Conde Nast Traveler photographers and participate in photography-focused shore excursions. Recently unveiled at New York City's Museum of Natural History, Conde Nast Traveler's 15th anniversary exhibit features compelling destination images from the magazine's history, shot by famed photographers including David LaChapelle, Raymond Meier and the late Helmut Newton. The exhibit will be displayed on Zenith's seven-night sailings to Bermuda from September 4 through October 16, 2004.
Onboard photography workshops will be led by Conde Nast Traveler photographers Lisa Limer, Rick Lew and Francesco Lagnese on three Zenith sailings: September 4 and 25 and October 9. Photographers from Fuji Film will host lectures and workshops during four cruises: September 11 and 18, and October 2 and 16. Guests seeking a more hands-on experience can participate in a photography-focused shore excursion with either a "cityscape" or "landscape" theme, each offering the opportunity to capture the architecture and nature of the island paradise of Bermuda. A Conde Nast Traveler photographer will lead each group to share tips on technique and different types of travel photography, including portrait, still life and landscape. The shore excursions are available on the September 4 and 25 and October 9 sailings, and can be purchased online in advance. Zenith sails seven- and nine-night sailings to from New York to Bermuda from April through October, then repositions to Jacksonville for 11- and 14- night cruises to the Caribbean.
Unlike many other travel publications, Conde Nast Traveler does not accept free travel and accommodations, and its correspondents, as far as possible, travel anonymously. The result is travel the way consumers experience it--good and bad, with reporting that is fair and honest. Conde Nast Traveler recently won its 6th National Magazine Award and is still the only travel publication to have won the highest honor in magazine publishing. Conde Nast Traveler, the 2003 Zagat Survey Best Travel Magazine, has a circulation of over 750,000 and is published by the Conde Nast Publications, Inc.
Celebrity Cruises is the industry's highest-rated premium cruise brand with a taste of luxury. The cruise line has 10 ships in its fleet, which is the youngest of any major line. Celebrity sails to the Arctic, Antarctic, Alaska, Bermuda, California, the Caribbean, Europe, the Galapagos Islands, Hawaii, the Mexican Riviera, the Panama Canal and South America. For more information about the "Best of Conde Nast Traveler Photography" cruises, call your travel agent, dial 1-888-305-9153 x 80813, or visit the Celebrity web site at www.celebrity.com/photography.
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Carnival Corporation & plc Reports Record Second Quarter and Six Months Earnings
MIAMI, June 17 -- Carnival Corporation & plc reported record net income of $332 million, or $0.41 diluted EPS, on revenues of $2.3 billion for its second quarter ended May 31, 2004 compared to pro forma net income of $124 million, or $0.16 diluted EPS, on pro forma revenues of $1.6 billion for the same quarter in 2003. Reported diluted earnings per share for the second quarter of 2003 were $0.19. Both the pro forma and reported 2003 earnings per share were reduced by $0.02 due to litigation and other charges associated with the dual listed company ("DLC") transaction.
Net income for the six months ended May 31, 2004 was $535 million, or $0.66 diluted EPS, on revenues of $4.2 billion, compared to pro forma net income of $272 million, or $0.34 diluted EPS, on pro forma revenues of $3.3 billion for the same period in 2003. Reported diluted earnings per share for the six months ended May 31, 2003 were $0.40.
Carnival Corporation and P&O Princess plc entered into a DLC structure on April 17, 2003, which effectively made Carnival Corporation and P&O Princess plc a single economic entity ("Carnival Corporation & plc" or the "company"). Also on that date, P&O Princess plc changed its name to Carnival plc. For reporting purposes, Carnival Corporation has accounted for the DLC transaction as an acquisition of Carnival plc as of April 17, 2003.
The company's reported results for the second quarter of 2003 include only six weeks of the results of Carnival plc. Consequently, the company believes that the most meaningful comparison of financial results and revenue and cost metrics is to the comparable 2003 pro forma results and metrics, which reflect the operations of both Carnival Corporation and Carnival plc as if the companies had been consolidated throughout 2003. The company has also presented these metrics on a gross and as reported basis.
Pro Forma Comparisons
Net revenue yields (net revenue per available lower berth day) for the second quarter of 2004 increased 13.2 percent compared to pro forma net revenue yields in the prior year, primarily due to higher net revenue per diems and occupancy levels and, to a lesser extent, the weak U.S. dollar relative to the euro and sterling. Net revenue yields as measured on a local currency basis ("constant dollar basis") increased 10.6 percent over the same period last year. Gross revenue yields increased 13.2 percent.
Net cruise costs per available lower berth day ("ALBD") for the second quarter of 2004 were flat compared to pro forma costs for the same period last year. This result was achieved despite the impact of the weak dollar, which has the effect of increasing cruise costs per ALBD. On a constant dollar basis, net cruise costs per ALBD declined 2.7 percent from the same period last year due to economies of scale from our 22 percent capacity increase and synergies from the DLC transaction. Gross cruise costs per ALBD increased 3.4 percent compared to the prior year.
Reported Comparisons
Net revenue yields increased 13.8 percent (16.5 percent gross) for the second quarter of 2004 compared to the same quarter of 2003 primarily due to the same reasons as the pro forma comparisons. Net cruise costs per ALBD increased 4.3 percent (10.2 percent gross) compared to the second quarter of 2003 primarily because of the impact of the weak U.S. dollar and higher operating costs of the Carnival plc brands.
"This has been a remarkable quarter," said Micky Arison, Carnival Corporation & plc Chairman and CEO. "Even with a 22 percent capacity growth, we achieved a 13 percent improvement in revenue yields. This, along with the synergies we realized from the P&O Princess combination, contributed to earnings more than doubling during the second quarter compared to last year's comparable quarter," he added.
"This quarter also marks the first anniversary of the merger with P&O Princess and we're very pleased with the progress and performance thus far," Arison said. "In addition to a record breaking quarter, we also introduced seven new ships in just seven months. Despite the ambitious newbuild delivery schedule, each introduction has been extremely smooth, with all of these ships enjoying great success in their respective markets."
Three new ships joined the fleet during the second quarter of 2004. Holland America Line's new 1,848-passenger Westerdam was delivered in April and launched a series of European cruises. Princess Cruises' 3,114-passenger Caribbean Princess was also delivered in April and began year-round Caribbean cruises from Fort Lauderdale, Fla. In addition, the 2,674-passenger Sapphire Princess was delivered in late May and just entered service last week with an Alaskan summer program, followed by a series of Pacific cruises beginning in September.
These vessels joined the four other ships that were introduced in the last seven months, including the Costa Fortuna in November 2003, Queen Mary 2 in January 2004, and the Carnival Miracle and Diamond Princess in February 2004.
Comments on Outlook for Remainder of 2004
Looking forward, Arison indicated that he was extremely pleased with the outlook for the remainder of 2004. Advance booking levels for the second half of 2004 are significantly ahead of last year's levels at this time on a capacity adjusted basis, with pricing showing continuing strength. "Cruising is an increasingly popular vacation choice. More customers are booking further in advance resulting in a notable expansion in the booking curve for the second half of the year, which is also extending into 2005," Arison explained.
For the full year of 2004, the company currently expects net revenue yields to increase approximately 6 to 8 percent (4 to 6 percent on a constant dollar basis), compared to pro forma 2003. Net cruise costs per ALBD for full year 2004 are expected to be flat to up 2 percent (flat to down 2 percent on a constant dollar basis), compared to pro forma 2003. Based on these estimates, and including better than expected second quarter results, and assuming no major geopolitical events adversely impacting its business, the company expects full year 2004 earnings per share to be in the range of $2.10 to $2.20 per share, versus previous guidance of $2.05 to $2.15 per share. The company's current guidance is based on an exchange rate of $1.19 to the euro and $1.77 to sterling.
The company expects that net revenue yields for the third quarter of 2004 will increase approximately 6 to 8 percent (4 to 6 percent on a constant dollar basis), compared to last year's third quarter. Net cruise costs per ALBD in the third quarter of 2004 are expected to be up 1 to 3 percent (down 1 to up 1 percent on a constant dollar basis), compared to 2003. Based on these estimates, the company expects earnings per share for the third quarter of 2004 to be in the range of $1.16 to $1.20.
The company has scheduled a conference call with analysts at 10 a.m. EST (15.00 London time) today to discuss its 2004 second quarter earnings. This call can be listened to live and additional information can be obtained via Carnival Corporation & plc's Web sites at www.carnivalcorp.com and www.carnivalplc.com.
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For America's Most Popular Vacation, the Most Comprehensive Travel Protection: Travel Guard Launches New
Cruise Only Travel Insurance Plan
Plan Covers Financial Default*, Terrorism and Missed Connections - In Other Words, Features Not Found in Cruise Lines' Protection Plans
STEVENS POINT, Wis., June 16 -- Two travel trends, the growing popularity of cruises (a record 10 million Americans are expected to cruise in 2004), and rising consumer awareness of the value of third-party travel insurance converge, as Travel Guard International, America's leading provider of travel insurance and assistance services, launches Cruise Guard, which in most instances surpasses the protection offered by the cruise lines with a competitively priced, comprehensive travel insurance plan.
"Cruise lines do a great job of providing their customers with a great vacation experience," notes Dan McGinnity, Vice President, Communications for Travel Guard International, "but cruise lines can't compete with third-party providers when it comes to travel insurance, nor would you expect them to. In launching Cruise Guard, we're covering the consumer in areas the cruise line protection plans don't--including coverage for the financial default of the supplier*, missed connections, and terrorism, plus higher limits of coverage for medical expenses and emergency medical transportation."
Offering enhanced coverage and more services than the major cruise lines provide, Travel Guard's new Cruise Guard travel insurance includes 100 percent cruise credit for trip cancellation and interruption (the cruise lines typically reimburse at 75 to 90 percent), while adding coverages excluded from cruise line plans such as missed connections, terrorism and the financial default of the travel provider*. In a new feature geared to the times, Cruise Guard also addresses the growing percentage of cruise clients who drive to the newest U.S. ports of embarkation--San Diego, Galveston, and Baltimore, among others--by including emergency roadside assistance and other "en route" travel emergency services.
Cruise Guard currently is designed exclusively for clients traveling on Carnival, Princess, Royal Caribbean and Norwegian Cruise Lines, which account for nearly 80 percent of the industry's cruise passengers each year. Other cruise line options will be added to Cruise Guard in the coming months. For more information about Cruise Guard and Travel Guard's complete line of travel insurance and assistance products, visit www.travelguard.com or call Travel Guard's World Service Center at 1-800-826-4117. To compare travel insurance plans, use the automated quote form at Insure My Trip.
* Financial default coverage is available only when the insured purchases the coverage within fifteen (15) days of deposit.
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Celebrity Cruises Hosts Aviation Legend on Heels of
Historic Space Flight
MIAMI, June 16, Four days after launching a privately developed rocket plane into history, its creator, aviation legend Burt Rutan, will sail with guests on Celebrity Cruises' Mercury. As a featured speaker in Celebrity's "Celebrity Discoveries" enrichment lecture series, Rutan will talk with guests onboard Mercury's seven-night Alaska cruise departing roundtrip from Seattle on June 25.
Rutan has teamed with investor and philanthropist Paul Allen to attempt the first non-governmental flight to leave the earth's atmosphere. "SpaceShipOne" will rocket 62 miles into sub-orbital space above the Mojave Civilian Aerospace Test Center on June 21. If the flight is successful, according to Rutan, it will demonstrate that the space frontier is open to private enterprise, expanding space access for future generations.
An adventurer, entrepreneur and engineer, Rutan designed the record- breaking "Voyager," the first airplane to circle the world non-stop without refueling. His company, Scaled Composites, developed the catamaran for Dennis Connor in the America's Cup challenge and the gondola for Virgin Atlantic's CEO Richard Branson in his attempt to fly non-stop around the world by balloon.
Rutan joins a number of other notable speakers participating in Celebrity's expanded lecture circuit this year, including Yankees pitcher Mariano Rivera, astronaut Buzz Aldrin, CNN financial correspondent Myron Kandel, NBC News veteran Irving R. Levine, airline industry veteran Howard Putnam, political consultant Dick Morris, film critic Leonard Maltin, sex therapist Dr. Ruth Westheimer, and actors Ernest Borgnine, Arlene Dahl, Gloria De Haven, Beverly Garland, Michael Learned, Regis Philbin and Alan Thicke.
Celebrity's expanded enrichment lecture program is one component of the line's series of brand enhancements introduced in 2003, including such amenities as frosty towels, sorbet and fashion shows poolside; a Sushi Cafe and made-to-order pasta and pizza bar; sunset yoga and Pilates classes, and "ConciergeClass," a class of plush accommodations in a category between Celebrity's stylish staterooms and lavish luxury suites. For more information, call your travel agent, dial 1-800-437-3111 or visit the Celebrity web site at www.celebrity.com.
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Royal Olympic Cruises Lines to Miss Form 20-F Filing Deadline
PIRAEUS, Greece, June 16 -- Royal Olympic Cruise Lines announced that it would miss the filing deadline for its Annual Report on Form 20-F for the fiscal year ended November 30, 2003. The company had previously filed for a 15 day extension of the original filing date of June 1. The extension request and current delay are brought about due to the more complicated accounting and finance position stemming from the ongoing Article 45 process in Greece involving the Company's subsidiaries.
As previously announced, the Company had applied for listing on the Nasdaq SmallCap market after failing to meet the criteria for continued listing on the Nasdaq National Market. Delisting from the Nasdaq National Market had been delayed during the pendency of the Company's application to the Small Cap Market. It is expected that Nasdaq will now reinstitute delisting procedures due to the Company's failure to file its 20F on time.
The Company is currently operating two cruise ships. However its financial position remains fragile. Without resolution of refinancing discussions there can be no guarantee of continued operations. The Company continues to discuss its options with its bankers and creditors within the Greek court Article 45 process.
